cannot update kernel 1.11 and windows security update


  1. Posts : 3
    windows 7 32 bit home premium
       #1

    cannot update kernel 1.11 and windows security update


    I did a fresh install of windows 7. Everything updated fine but I am having trouble with three updates one is the kernel 1.11 and one is a security update. The last one is a windows explorer 11 update. the error code i get is 800b0100 and code 9c47. 80070bc9 is another error code that i am receiving.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 3
    windows 7 32 bit home premium
    Thread Starter
       #3

    here is my cbs


    here are my CBS logs and also the kb is KB2685811 that is the one i am having a major problem. is there anything else you need i have ran the readiness tool. thank you for your help
      My Computer


  4. Posts : 3
    windows 7 32 bit home premium
    Thread Starter
       #4

    here it is i forgot to attach it
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Here's the CheckSUR results - summary ...
    Code:
    Unavailable repair files:
     servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~x86~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~x86~~6.1.1.0.mum
     servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
     servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
     servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~x86~~6.1.1.0.cat
     servicing\packages\Package_2_for_KB2864202~31bf3856ad364e35~x86~~6.1.1.0.cat
     servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
     servicing\packages\Package_for_KB2864202_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
    I'll post a fix later.

    The SFC results are a little confusing - but a re-run can wait until after we've fixed the problems above
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    Ooops this got lost in the rush! Sorry for the delay!


    I've uploaded a file - bb2aa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder bb2aa in the same place.
    Open this folder - there should be one folders inside it ( Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


 

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