Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New to Win 7 pro 64 - Serious basic questions

20 Jan 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Looks like CheckSUR found nothing wrong, which is good, at least


Please post your C:\Windows\windowsupdate.log file - that'll give us a lot of data to work with.


My System SpecsSystem Spec
.
20 Jan 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by whs View Post
Quote:
Where is the "UPdate" 'folder' in Win 7
Have a look here: C:\Users\whs\AppData\Roaming\PCDr
That only applies if PCDr is installed - and on your machine, since you didn't bother to edit your username out.
My System SpecsSystem Spec
20 Jan 2014   #13
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Yeah, looks like I forgot that.
My System SpecsSystem Spec
.

20 Jan 2014   #14
Justin Denial

Windows 7 professional 64 bit
 
 

trying to attach the windows update log - hey- "getting an error message below - 800b0100 on KB2882822 & kb2859537 - I'm being told my windows is not genuine. " Bull.

found the paper clip, highlighted the log file, look like its attached. Some uploads marked as potentially superceded...


WHS - I figured out the user sub, No PCDr installed here yet.
My System SpecsSystem Spec
21 Jan 2014   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post an MGADiag report - it may have some interesting data for us.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.


My System SpecsSystem Spec
21 Jan 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The windowsupdate log ends with the following...
Code:
 Line 11000: 2014-01-19 16:51:17:096 1248 e10 Report REPORT EVENT: {C914251B-95E0-4E9E-89D7-D7BAAE70C6EE} 2014-01-19 16:51:16:488-0700 1 182 101 {35DCB297-873A-45AF-BB19-E8B18AEDD5BB} 202 80070005 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Windows 7 for x64-based Systems (KB2862330).
 Line 11001: 2014-01-19 16:51:17:096 1248 e10 Report REPORT EVENT: {05EE039F-CC78-4409-8D3D-4D1CE91DB9CC} 2014-01-19 16:51:16:503-0700 1 182 101 {17A5424C-4C70-4BB4-8F83-66DABE5E7CA2} 201 800f0826 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0826: Security Update for Windows 7 for x64-based Systems (KB2913602).
 Line 11002: 2014-01-19 16:51:17:096 1248 e10 Report REPORT EVENT: {C54A982C-1897-43D8-A27E-AB713F495D2A} 2014-01-19 16:51:16:519-0700 1 182 101 {E09D784A-7571-4666-AEBF-E33B9436F82E} 200 800f0826 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0826: Update for Windows 7 for x64-based Systems (KB2913431).
The 800f0826 errors simply mean that these updates are blocked by another failing update - which is KB2862330, failing due to a 80070005 error (Access Denied)


Open an Elevated Command Prompt, and run the following commands

sc sdshow plugplay
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20" /S


Copy and paste the results to your reply

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
21 Jan 2014   #17
Justin Denial

Windows 7 professional 64 bit
 
 
MAG Data report

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {13896D08-1DB2-4CDD-9A7E-B1E4065EA385}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{13896D08-1DB2-4CDD-9A7E-B1E4065EA385}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2671296472-575815024-900823247</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 3521</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="7"/><Date>20130819000000.000000+000</Date></BIOS><HWID>A6D53507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2832013
Installation ID: 012865686664996556018703189556900976879565758763768214
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 1/21/2014 6:43:44 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:29:2013 19:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFK7qgV6rnQvQAjDpv8qBa/7CeWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          CL09   
  FACP            DELL          CL09   
  DBGP            DELL          CL09   
  HPET            DELL          CL09   
  BOOT            DELL          CL09   
  MCFG            DELL          CL09   
  SLIC            DELL          CL09   
  UEFI            DELL          CL09   
  ASF!            DELL          CL09   
  SLIC            DELL          CL09   
  SSDT            COMPAL        CRV ORB 
  ASPT            DELL          CL09   
  FPDT            DELL          CL09   
  SSDT            COMPAL        CRV ORB 
  SSDT            COMPAL        CRV ORB
-> This is Validly activated, Right???
I really appreciate your help.

Next, to run the Dos stuff in your next post.

?? Did this "code" thing work right? ?? I had a different result on a mis-post later, that looked "better". May try again.
My System SpecsSystem Spec
21 Jan 2014   #18
Justin Denial

Windows 7 professional 64 bit
 
 
DOS Commands run here


>>>>
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sc sdshow plugplay

DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)SAU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-18" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
Flags REG_DWORD 0xc
State REG_DWORD 0x0
RefCount REG_DWORD 0x1
Sid REG_BINARY 010100000000000512000000
ProfileImagePath REG_EXPAND_SZ %systemroot%\system32\config\systemprof
ile


C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-19" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\LocalService

Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
CurrentVersion\ProfileList\S-1-5-20" /S

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\Windows\system32>


My System SpecsSystem Spec
22 Jan 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

They are OK - let's check the user keys now.

run the following commands, and post the results...

REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment

My System SpecsSystem Spec
22 Jan 2014   #20
Justin Denial

Windows 7 professional 64 bit
 
 
The HKU queries here.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>reg query hku

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-2671296472-575815024-900823247-1000
HKEY_USERS\S-1-5-21-2671296472-575815024-900823247-1000_Classes
HKEY_USERS\S-1-5-18

C:\Windows\system32>reg query hku\s-1-5-20

HKEY_USERS\s-1-5-20\AppEvents
HKEY_USERS\s-1-5-20\Console
HKEY_USERS\s-1-5-20\Control Panel
HKEY_USERS\s-1-5-20\Environment
HKEY_USERS\s-1-5-20\EUDC
HKEY_USERS\s-1-5-20\Keyboard Layout
HKEY_USERS\s-1-5-20\Network
HKEY_USERS\s-1-5-20\Printers
HKEY_USERS\s-1-5-20\Software
HKEY_USERS\s-1-5-20\System

C:\Windows\system32>reg query hku\s-1-5-20\environment

HKEY_USERS\s-1-5-20\environment
TEMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp
TMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp


C:\Windows\system32>

--->>>> Maybe 1-5-21 ???? ( Nope - copied full string - 'can't find path.. )
My System SpecsSystem Spec
Reply

 New to Win 7 pro 64 - Serious basic questions




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Some Basic Questions re Virtual Machine
I would like to be able run a second instance of Windows 7 on the same computer. It seems the way to do that is to create a virtual machine What alternatives are there and what are the pros and cons of each? Can I use my existing Win 7 licence or will I need to get another license? At this...
Virtualization
Windows 7 Home Basic Questions
Hi guys, I am planning to build a Download rig using some old parts. Config: Processor: Intel Celeron 1.1Ghz Socket 370 SL5ZE Motherboard: 810E unbranded mobo Memory: 2x256MB SD RAM Graphics Card: nVidia FX5200 128MB PCI
Installation & Setup
New laptop with Win 7 and some basic questions
I am getting a new laptop for Christmas and will be using Win 7 64bit for the first time. I've been using Win XP and since I was the only one using the laptop, I only had an admin account which I now know is a big no-no. So..... I will be creating an admin account and a user account with...
General Discussion
Some basic questions about Seven & XP sharing.
Hiya! I've got a home network with based on D-Link DIR-655 router, its IP address is 192.168.1.1, mask is 255.255.255.0 and it has disabled DHCP or any firewalls. I have three computers in this network, two of them use Windows 7 Ultimate and the last, and old, one - Windows XP Professional. ...
Network & Sharing
Sr. Citizen Basic Questions, Please
Hello, Will blame my inability to figure this out on my age now. Would be most grateful for any help. New PC; trying to get everything set up. Boy, it sure is different than my old one with XP. a. During the first turn-on, it asked for a Password, which I assigned. I really don't...
Installation & Setup
A Few Very Basic Questions Re a Cat 5e Cable
Hello, Really showing my ignorance here, but please bear with me. a. When going from my Comcast modem (broadband) to the input of a new PC, I guess I will need a Cat 5e cable. Do I want the "Crossover" type ? (if not, just so I can learn, how and where is a "Crossover" type used ?)
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App