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Windows 7: Build 7601 This copy of Windows is not genuine

19 Jan 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK _ we'll have to go at it another way....

Please open an Elevated Command Prompt, and run the following commands.

TAKEOWN /F C:\Windows\System32\SLUI.EXE
ICACLS C:\Windows\System32\SLUI.EXE /remove:d Everyone
ICACLS C:\Windows\System32\SLUI.EXE /grant "NT SERVICE\TrustedInstaller":(F)
ICACLS C:\Windows\System32\SLUI.EXE
ICACLS C:\Windows\System32\SLUI.EXE /setowner "NT SERVICE\TrustedInstaller"

Post the results, then reboot


My System SpecsSystem Spec
.
19 Jan 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are two more files which have the same problem - once we have SLUI sorted, we'll work on those.
There are other problems as well.

As you suspected, the printer-related items are error indicators, but the problem is that if ICACLS can't gain access is may be very difficult to do anything about them - but we'll worry about that when the time comes
My System SpecsSystem Spec
19 Jan 2014   #13
ikbol

Windows 7
 
 

Some success? (Wonder whether you will conquer printing prob. that has been defying everyone). N.b. current puter - MIKE4-PC is networked to other puter MIKE-PC - wh. is rarely on. But both PC printers sometimes show up under Printers on MIKE4 - with 2 versions of same Samsung printer. So I wonder whether there may have been some confusion there. Thx again

***************

C:\Windows\system32>TAKEOWN /F C:\Windows\System32\SLUI.EXE

SUCCESS: The file (or folder): "C:\Windows\System32\SLUI.EXE" now owned by user
"Mike4-PC\Mike".

C:\Windows\system32>ICACLS C:\Windows\System32\SLUI.EXE /remove:d Everyone
processed file: C:\Windows\System32\SLUI.EXE
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SLUI.EXE /grant "NT SERVICE\Trust
edInstaller"F)
processed file: C:\Windows\System32\SLUI.EXE
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SLUI.EXE
C:\Windows\System32\SLUI.EXE NT SERVICE\TrustedInstallerF)
NT AUTHORITY\SYSTEMI)(F)
BUILTIN\AdministratorsI)(F)
BUILTIN\UsersI)(RX)
Mike4-PC\MikeI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SLUI.EXE /setowner "NT SERVICE\Tr
ustedInstaller"
My System SpecsSystem Spec
.

19 Jan 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Looks as if the last command didn't process - but that's not too much of a problem.
Please open an Elevated Command Prompt, and run the following commands...

TAKEOWN C:\Windows\System32\Wat\WatAdminSvc.exe
ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe /remove:d Everyone
ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe /grant "NT SERVICE\TrustedInstaller":(F)
ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe /setowner "NT SERVICE\TrustedInstaller"
TAKEOWN C:\Windows\System32\Wat\WatUX.exe
ICACLS C:\Windows\System32\Wat\WatUX.exe /remove:d Everyone
ICACLS C:\Windows\System32\Wat\WatUX.exe /grant "NT SERVICE\TrustedInstaller":(F)
ICACLS C:\Windows\System32\Wat\WatUX.exe /setowner "NT SERVICE\TrustedInstaller"
ICACLS C:\Windows\System32\SLUI.EXE /setowner "NT SERVICE\TrustedInstaller"
ICACLS C:\Windows\System32\Wat\WatUX.exe
ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe
ICACLS C:\Windows\System32\SLUI.EXE
My System SpecsSystem Spec
19 Jan 2014   #15
ikbol

Windows 7
 
 

Results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>TAKEOWN C:\Windows\System32\Wat\WatAdminSvc.exe
ERROR: Invalid argument/option - 'C:\Windows\System32\Wat\WatAdminSvc.exe'.
Type "TAKEOWN /?" for usage.

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe /remove:d Eve
ryone
processed file: C:\Windows\System32\Wat\WatAdminSvc.exe
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe /grant "NT SE
RVICE\TrustedInstaller"F)
processed file: C:\Windows\System32\Wat\WatAdminSvc.exe
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe /setowner "NT
SERVICE\TrustedInstaller"
processed file: C:\Windows\System32\Wat\WatAdminSvc.exe
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>TAKEOWN C:\Windows\System32\Wat\WatUX.exe
ERROR: Invalid argument/option - 'C:\Windows\System32\Wat\WatUX.exe'.
Type "TAKEOWN /?" for usage.

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatUX.exe /remove:d Everyone
processed file: C:\Windows\System32\Wat\WatUX.exe
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatUX.exe /grant "NT SERVICE\
TrustedInstaller"F)
processed file: C:\Windows\System32\Wat\WatUX.exe
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatUX.exe /setowner "NT SERVI
CE\TrustedInstaller"
processed file: C:\Windows\System32\Wat\WatUX.exe
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SLUI.EXE /setowner "NT SERVICE\Tr
ustedInstaller"
processed file: C:\Windows\System32\SLUI.EXE
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatUX.exe
C:\Windows\System32\Wat\WatUX.exe NT SERVICE\TrustedInstallerF)
NT AUTHORITY\SYSTEMI)(F)
BUILTIN\AdministratorsI)(F)
BUILTIN\UsersI)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\Wat\WatAdminSvc.exe
C:\Windows\System32\Wat\WatAdminSvc.exe NT SERVICE\TrustedInstallerF)
NT AUTHORITY\SYSTEMI)(F)
BUILTIN\AdministratorsI)(F)
BUILTIN\UsersI)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\SLUI.EXE
My System SpecsSystem Spec
19 Jan 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OH b&gg%r
my booboo
I Forgot the /F switch in the Takeown commands - again

Luckily, those files don't appear to have been locked in quite the same way, so the remaining commands still worked!

The SPP system should now be working properly.

Please run another MGADiag report and post the new log.
My System SpecsSystem Spec
19 Jan 2014   #17
ikbol

Windows 7
 
 

Well the printing probs seem still there - Word and Notepad print files to begin with, but then go into endless loops. Printers?Devices wont open. I notice below says: "

Tampered Service: sppsvc"

Thx as always

********************
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CWRF2-TRJKB-PV9HW
Windows Product Key Hash: Fs455Nky3AorD9YNxMNmvlm1bGw=
Windows Product ID: 00371-OEM-8992671-00407
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DF709CC9-27BD-40CE-8BBA-D46F261717D5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DF709CC9-27BD-40CE-8BBA-D46F261717D5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PV9HW</PKey><PID>00371-OEM-8992671-00407</PID><PIDType>2</PIDType><SID>S-1-5-21-637814681-3575538249-3970651240</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-78LMT-USB3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>FA</Version><SMBIOSVersion major="2" minor="4"/><Date>20130423000000.000000+000</Date></BIOS><HWID>D3323207018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>83770C147C39586</Val><Hash>HujjXRyTgOYjf4RCWfGtC0B0HlY=</Hash><Pid>89409-707-1230233-65551</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700407-02-2057-7601.0000-0182014
Installation ID: 020613869355526472529191926315721705492003989732922060
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PV9HW
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 1
Trusted time: 19/01/2014 18:48:06

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln2+QJa94KgYiBAzVPI6jMTZNBZ+t+zLdjI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
SSDT AMD POWERNOW
My System SpecsSystem Spec
19 Jan 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - that's at least got us a step further


Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
19 Jan 2014   #19
ikbol

Windows 7
 
 

Farbar Service Scanner Version: 08-01-2014
Ran by Mike (administrator) on 19-01-2014 at 19:25:21
Running from "C:\Users\Mike\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
My System SpecsSystem Spec
19 Jan 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - that's all OK.


Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc

Copy and paste the output to your reply
My System SpecsSystem Spec
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 Build 7601 This copy of Windows is not genuine




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