Build 7601 This copy of Windows is not genuine

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #51

    The final command didn't run (all the others are normal) - pleas try that one again and pot the result
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  3. ikbol
    Posts : 55
    Windows 7
       New #52

    Sorry:

    C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
    \IniFileMapping\win.ini\Windows"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping\w
    in.ini\Windows
    MouseSpeed REG_SZ #USR:Control Panel\Mouse
    MouseThreshold1 REG_SZ #USR:Control Panel\Mouse
    MouseThreshold2 REG_SZ #USR:Control Panel\Mouse
    SwapMouseButtons REG_SZ #USR:Control Panel\Mouse
    Beep REG_SZ #USR:Control Panel\Sound
    DoubleClickSpeed REG_SZ #USR:Control Panel\Mouse
    CoolSwitch REG_SZ USR:Control Panel\Desktop
    DoubleClickHeight REG_SZ #USR:Control Panel\Mouse
    DoubleClickWidth REG_SZ #USR:Control Panel\Mouse
    DragFullWindows REG_SZ USR:Control Panel\Desktop
    InitialKeyboardIndicators REG_SZ USR:Control Panel\Keyboard
    LowPowerActive REG_SZ #USR:Control Panel\Desktop
    LowPowerTimeOut REG_SZ #USR:Control Panel\Desktop
    PowerOffActive REG_SZ #USR:Control Panel\Desktop
    PowerOffTimeOut REG_SZ #USR:Control Panel\Desktop
    ScreenSaveActive REG_SZ #USR:Control Panel\Desktop
    ScreenSaveTimeOut REG_SZ #USR:Control Panel\Desktop
    SnapToDefaultButton REG_SZ #USR:Control Panel\Mouse
    (Default) REG_SZ USR:Software\Microsoft\Windows NT\CurrentVersion\Wind
    ows
    Spooler REG_SZ #SYS:Microsoft\Windows NT\CurrentVersion\Windows
    TRANSMISSIONRETRYTIMEOUT REG_SZ #SYS:MICROSOFT\\WINDOWS NT\\CURRENTVER
    SION\\WINDOWS
    DEFAULTSEPARATEVDM REG_SZ \\REGISTRY\\MACHINE\\SYSTEM\\CURRENTCONTROLS
    ET\\CONTROL\\WOW
    APPINIT_DLLS REG_SZ SYS:MICROSOFT\\WINDOWS NT\\CURRENTVERSION\\WINDOWS

    DEVICENOTSELECTEDTIMEOUT REG_SZ #SYS:MICROSOFT\\WINDOWS NT\\CURRENTVER
    SION\\WINDOWS
    SWAPDISK REG_SZ SYS:MICROSOFT\\WINDOWS NT\\CURRENTVERSION\\WINDOWS
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #53

    no problem - and that one's normal as well.

    Let me check that I understand the problem correctly.
    Here's the sequence as I understand it...
    1) Print works OK first time.
    2) an attempt to print a second document will fail with a Spooler Service error
    3a) restarting the Spooler service allows all queued documents to print
    3b) Rebooting the computer allows all queued documents to print
    3c) in either 3a or 3b, after the queued documents have finished printing, attempts to print new documents fail with a spooler error.

    Have I got that right?
    Please list all currently installed printers
    Please also list all previously-installed printers
    (some manufacturers have very bad names for their driver-writing capabilities - and some have different reps for their removal capabilities!)
    Which version of Word are you using? (also is it the Standalone, or as part of Office?)
    Does this happen with other applications also? - what about Notepad? (it's about the simplest program that can use a printer!)
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  6. ikbol
    Posts : 55
    Windows 7
       New #54

    No. The printing of the whole queue happened just one time.

    What now happens is

    1) First attempt to print file works - notepad/word
    2) 2nd print attempt hangs the program
    3) If I a) Stop the print spooler in Services
    b) restart it in Services
    4) I can now print again

    I haven't checked whether any queue of unprinted docs. builds up - I don't think so.

    The prob. now is I can only print one time and must then apply the above "manual fix".
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  7. ikbol
    Posts : 55
    Windows 7
       New #55

    Well, NoelDP, many thanks for being so helpful. You solved my authentication problems, and solved most of the print problem. Probably some stupid alteration of the registry.

    I'm v.grateful for the huge labour you've put in, so if I can donate to the forum or something, please link me. Or perhaps we can do something by PM.

    Many thanks again
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #56

    Links for donations should be somewhere visible - I have to admit that I've never looked :) (my donations are technical rather than financial)

    I haven't given up yet! - just been a little pre-occupied in the 'real world'

    Please list all installed printers in the Devices and Printers list
    Please also open Device Manager, and click on View - select 'Show Hidden Devices' - does anything show as having problems?
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  10. ikbol
    Posts : 55
    Windows 7
       New #57

    Perhaps this is a problem?

    Printers & Faxes incl. 4 -

    Fax
    Ms XPS Doc. Writer
    Samsung ML-2160 [default printer on this pc]
    Samsung ML-2160 [ on other networked pc]

    [I installed the same printer on both computers - has that confused the system?]

    Device Manager [showing hidden devices] shows no problem I can see - but I don't know how that would show up.
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