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Windows 7: Cannot do update for Windows please see attachment

15 Jan 2014   #11
andrew129260

Windows 10 Pro
 
 

Wait, your getting offered internet explorer 11 when you already have it? That is not normal. A lot of people think internet explorer 11 is too buggy right now to use. (I have no problem with it) That is why ADDRAM said that.

Can you try to run this troubleshooter?


Try this first:

Do option 2

SFC /SCANNOW Command - System File Checker

Then do this:

Do option 2

Windows Update - Reset

Then restart the computer and do this:

Fix the problem with Microsoft Windows Update that is not working

Please do EVERYTHING I listed before asking for more help.


My System SpecsSystem Spec
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15 Jan 2014   #12
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Andrew thank you. I will try. Not sure what do do but I will try... So why when I do monthly updates is it showing.
My System SpecsSystem Spec
15 Jan 2014   #13
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by cocod2 View Post
Andrew thank you. I will try. Not sure what do do but I will try... So why when I do monthly updates is it showing.
I am not sure. Follow the tutorials and you should be fine.

Ask if you have questions on those steps.
My System SpecsSystem Spec
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15 Jan 2014   #14
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by AddRAM View Post
It`s too soon to install Internet Explorer 11

Just right click on it and hide it.
Huh?

@ Though IE11 is a bit buggy, since it's an update it'll nag you till installed. Anyway I've got it installed on my Win 7 machine no problems.

That said, make sure you have all the other updates first, including those recommended, sans the drivers. After that, try installing 11 again.

And though you say you already have IE11 installed, what version is it? Cause the one trying to install is the latest or official version.
My System SpecsSystem Spec
15 Jan 2014   #15
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

thank you!!!!
My System SpecsSystem Spec
15 Jan 2014   #16
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by cocod2 View Post
thank you!!!!

So.........it worked? Hope so
My System SpecsSystem Spec
15 Jan 2014   #17
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

no I did not do it yet because I am not sure of certain things. I sent what you said to a friend who comes into my computer ..... and this person will do it in the next few days.... at first he thought we should take all the discs
my laptop came with and put it back to factory reset . and I don't want to do that...but what you sent .. he will
do when he comes into my laptop. may have to wait a few days.. but I will be back in touch with you.....

also it is late where I am and too tired now to try to make sense of things. so it is better to wait. when one is tired
things are always more trying..

and I thank you so much and will contact you in next few days. ok... :-))))))
My System SpecsSystem Spec
15 Jan 2014   #18
andrew129260

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by cocod2 View Post
no I did not do it yet because I am not sure of certain things. I sent what you said to a friend who comes into my computer ..... and this person will do it in the next few days.... at first he thought we should take all the discs
my laptop came with and put it back to factory reset . and I don't want to do that...but what you sent .. he will
do when he comes into my laptop. may have to wait a few days.. but I will be back in touch with you.....

also it is late where I am and too tired now to try to make sense of things. so it is better to wait. when one is tired
things are always more trying..

and I thank you so much and will contact you in next few days. ok... :-))))))
Okay sounds good. Let me know how it goes, and you can link your friend to this thread then at my post/should help him.
My System SpecsSystem Spec
15 Jan 2014   #19
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

ok Andrew I certainly will. !!!!!! you are very kind
My System SpecsSystem Spec
15 Jan 2014   #20
cocod2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

SYGNUS I am this version sorry I am tired and put the wrong attachment
My System SpecsSystem Spec
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 Cannot do update for Windows please see attachment




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