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Windows 7: Cannot do update for Windows please see attachment

15 Jan 2014   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Cannot do update for Windows please see attachment

Hi . I don't know if I am posting in the right place, but it is two months now that
everytime I go to update (see attachment) it fails on me.

I have a friend who comes into my computer by logmein
and he said that is because it is corrupt. and I would have to put my Sony Vaio
back to the beginning as it came from factory.

I could download all other updates

I am Windows 7, IE 11, professional, 64 bit...... service pack 1

I don't want to have to do that

is there anything else I could do... and I will tell him

thank you so much




Attached Thumbnails
Cannot do update for Windows please see attachment-untitled.jpg  
My System SpecsSystem Spec
.

15 Jan 2014   #2

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

sorry meant to add this attachment as well
this is what it shows when I try to do this update
thank you


Attached Thumbnails
Cannot do update for Windows please see attachment-untitled.jpg  
My System SpecsSystem Spec
15 Jan 2014   #3

Windows 7 Professional x64 Linux Mint 16
 
 

What update is not installing, IE11 ?
My System SpecsSystem Spec
.


15 Jan 2014   #4

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

sorry, what do you mean
I think it showed on the first post
which update
My System SpecsSystem Spec
15 Jan 2014   #5

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
15 Jan 2014   #6

Windows 7 Professional x64 Linux Mint 16
 
 

Internet Explorer 11 won`t install ?

It`s too soon to install Internet Explorer 11

Just right click on it and hide it.
My System SpecsSystem Spec
15 Jan 2014   #7

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

the update when I go to do all my updates
as I showed you
I have ie 11
My System SpecsSystem Spec
15 Jan 2014   #8

Windows 7 Professional x64 Linux Mint 16
 
 

If you have it, then why does it show up in windows update ?

Open up Internet Explorer and see what version you`re running.
My System SpecsSystem Spec
15 Jan 2014   #9

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I am already IE 11
What do you mean too early to install..


Attached Thumbnails
Cannot do update for Windows please see attachment-untitled.jpg  
My System SpecsSystem Spec
15 Jan 2014   #10

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Please. Anyone. Could you help
My System SpecsSystem Spec
Reply

 Cannot do update for Windows please see attachment




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