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Windows 7: SP1 installation on Windows 7 fails (Code 8024200D)

26 Jan 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's almost a useful output from the Fixit! (very unusual )
Please upload the data files it refers to - DataStoreAndWULogFiles.zip - You'll have to search for it unless you kept the page open and can use the link still.
It's probably in the Users\<username>\AppData folder somewhere, but I'm not sure.


My System SpecsSystem Spec
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26 Jan 2014   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by itse0815 View Post
Great news...sp1 installed successfully

Ok what i did was:
I googled from the result (see 1.png) the error code 0x800f081f, i came to this site and from there to this article. I took a look into the system event log and found a entry (see error_sys_log.png).
I run an the command
Code:
dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
in an elevated cmd-window, like he described, and it uninstalled the package successfully. After a reboot and another run from 7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso, the sp1 was installed

I thank you for your support in these hard times

WELL DONE!!
Please post the data I just requested, anyhow, if you can.
My System SpecsSystem Spec
26 Jan 2014   #23
itse0815

Windows 7 Prof. SP1 64bit
 
 

I'm searching for the file.
Question: Is there a forum like this for Office? I tried to install the sp2 for Office 2010 and error 0x8024002d occured
My System SpecsSystem Spec
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26 Jan 2014   #24
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by itse0815 View Post
I'm searching for the file.
Question: Is there a forum like this for Office? I tried to install the sp2 for Office 2010 and error 0x8024002d occured
Post in Microsoft Office - Windows 7 Help Forums
My System SpecsSystem Spec
26 Jan 2014   #25
itse0815

Windows 7 Prof. SP1 64bit
 
 

There are two files with a different of 2 minutes in creation.
My System SpecsSystem Spec
26 Jan 2014   #26
itse0815

Windows 7 Prof. SP1 64bit
 
 

And the other file...created first
My System SpecsSystem Spec
26 Jan 2014   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great- thanks!

Here's a relevant article for your Office problem - but it's dated well before 2Kx was released. See what the office specialists have to say first. https://support.microsoft.com/kb/958041
My System SpecsSystem Spec
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 SP1 installation on Windows 7 fails (Code 8024200D)




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