SP1 installation on Windows 7 fails (Code 8024200D)

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    That's almost a useful output from the Fixit! (very unusual :))
    Please upload the data files it refers to - DataStoreAndWULogFiles.zip - You'll have to search for it unless you kept the page open and can use the link still.
    It's probably in the Users\<username>\AppData folder somewhere, but I'm not sure.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    itse0815 said:
    Great news...sp1 installed successfully

    Ok what i did was:
    I googled from the result (see 1.png) the error code 0x800f081f, i came to this site and from there to this article. I took a look into the system event log and found a entry (see error_sys_log.png).
    I run an the command
    Code:
    dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
    in an elevated cmd-window, like he described, and it uninstalled the package successfully. After a reboot and another run from 7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso, the sp1 was installed

    I thank you for your support in these hard times :)

    WELL DONE!!
    Please post the data I just requested, anyhow, if you can.
      My Computer


  3. Posts : 17
    Windows 7 Prof. SP1 64bit
    Thread Starter
       #23

    I'm searching for the file.
    Question: Is there a forum like this for Office? I tried to install the sp2 for Office 2010 and error 0x8024002d occured
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #24

    itse0815 said:
    I'm searching for the file.
    Question: Is there a forum like this for Office? I tried to install the sp2 for Office 2010 and error 0x8024002d occured
    Post in Microsoft Office - Windows 7 Help Forums
      My Computer


  5. Posts : 17
    Windows 7 Prof. SP1 64bit
    Thread Starter
       #25

    There are two files with a different of 2 minutes in creation.
      My Computer


  6. Posts : 17
    Windows 7 Prof. SP1 64bit
    Thread Starter
       #26

    And the other file...created first
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    Great- thanks!

    Here's a relevant article for your Office problem - but it's dated well before 2Kx was released. See what the office specialists have to say first. https://support.microsoft.com/kb/958041
      My Computer


 
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