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Windows 7: SP1 installation on Windows 7 fails (Code 8024200D)

24 Jan 2014   #1
itse0815

Windows 7 Prof. SP1 64bit
 
 
SP1 installation on Windows 7 fails (Code 8024200D)

Hi there,

i'm actually trying to install the service pack 1 (kb976932) for windows 7 on my girlfriends machine but i won't let me.
I tried thorugh windows update and the standalone download version. Nothing works.
I run the 'System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] ' succesfully but it won't helped me.

PS: It's a german version of windows 7.

Please can someone help me....


My System SpecsSystem Spec
24 Jan 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
24 Jan 2014   #3
itse0815

Windows 7 Prof. SP1 64bit
 
 

Ok i will do that. I have a question to the SURT tool. The version i choosed was 'Windows 7 SP1 x64' which says it's supports this os. I have 'Windows 7 x64' installed. Is that fine because there is no version for that.
My System SpecsSystem Spec
24 Jan 2014   #4
itse0815

Windows 7 Prof. SP1 64bit
 
 

Here are the logs and a screenshot of the error message from windows update....in german like i said before
The command 'sfc /scannow' reported that no integrity violation was found.


Attached Images
 
Attached Files
File Type: zip CBS.zip (5.29 MB, 7 views)
My System SpecsSystem Spec
24 Jan 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Please follow the Windows Update Posting Instructions and post the requested data
That's fine I'm in the pub at the moment - back later
My System SpecsSystem Spec
24 Jan 2014   #6
itse0815

Windows 7 Prof. SP1 64bit
 
 

no hassle, it's weekend
My System SpecsSystem Spec
24 Jan 2014   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Quote   Quote: Originally Posted by NoelDP View Post
Please follow the Windows Update Posting Instructions and post the requested data
That's fine I'm in the pub at the moment - back later
chkusr.log -> no errors at all
cbs.log -> no errors at all. At least as far as my knowledge goes.

Maybe NOEL knows more(?) Unless he's too drunk in pub now ;-)
My System SpecsSystem Spec
24 Jan 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Not yet Oh ye of little faith! !
My System SpecsSystem Spec
24 Jan 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The errors here are in the CBSPersist file...
Code:
 Line 11167: 2014-01-24 09:30:38, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 11168: 2014-01-24 09:30:38, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
 Line 614528: 2014-01-24 10:01:43, Error                 CBS    Exec: Failed to pre-stage package: WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256, file: rdpcorekmts.dll, source: \\?\C:\Windows\SoftwareDistribution\Download\19b53483b79dbd4efbf89b4fc7b270d4\amd64_microsoft-windows-t..extensions-binaries_31bf3856ad364e35_6.1.7601.21907_none_0264a4fb0f9b0e60\rdpcorekmts.dll, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
 Line 614532: 2014-01-24 10:01:43, Error                 CBS    Failed to pre- stage package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
 Line 614535: 2014-01-24 10:01:43, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
It's too late for me to do anything about it tonight - I'll try and get to it tomorrow.
My System SpecsSystem Spec
24 Jan 2014   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The errors here are in the CBSPersist file...
Code:
 Line 11167: 2014-01-24 09:30:38, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
 Line 11168: 2014-01-24 09:30:38, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
Line 614528: 2014-01-24 10:01:43, Error                 CBS    Exec: Failed to pre-stage package: WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256, file: rdpcorekmts.dll, source: \\?\C:\Windows\SoftwareDistribution\Download\19b53483b79dbd4efbf89b4fc7b270d4\amd64_microsoft-windows-t..extensions-binaries_31bf3856ad364e35_6.1.7601.21907_none_0264a4fb0f9b0e60\rdpcorekmts.dll, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
Line 614532: 2014-01-24 10:01:43, Error                 CBS    Failed to pre- stage package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
 Line 614535: 2014-01-24 10:01:43, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
It's too late for me to do anything about it tonight - I'll try and get to it tomorrow.
Try this: On a computer running Windows 7 and Windows Server 2008 R2, service pack 1 installation fails with error message 0x800f0826
My System SpecsSystem Spec
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 SP1 installation on Windows 7 fails (Code 8024200D)




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