Win 7 SP1 Update Fail (80073712) - 2 Empty Manifest Files


  1. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
       #1

    Win 7 SP1 Update Fail (80073712) - 2 Empty Manifest Files


    I working on a client's machine attempting to install SP1.

    As per the attached CheckSUR log - two manifest files are empty and I get the error msg - CSI Manifest Zero Length.

    There is a third manifest with a similar name - see attached png for list. The 16385 file is good - 16597 and 20717 are empty.

    Here are the contents of the 16385:

    <?xml version="1.0" encoding="UTF-8"?>
    <assembly xmlns="urn:schemas-microsoft-com:asm.v3" manifestVersion="1.0" description=".NET Framework component" displayName=".NET Framework mscorlib.Resources" copyright="Copyright (c) Microsoft Corporation. All Rights Reserved." isolated="false">
    <assemblyIdentity name="mscorlib.Resources" version="6.1.7600.16385" processorArchitecture="msil" language="en-us" publicKeyToken="b77a5c561934e089" />
    </assembly>

    I cloned the 16385 twice changing the version number to match that of the other two files (16597 & 20717) and put the new files in the C:/windows/temp/checksur/winsxs/Manifests folder but then I got the error "CSI Located Replacement: Invalid (Catalog)" error in the Checksum log.

    After running Checksum SP1 install fails with the error code 80073712.

    In looking at other posts I'm hoping that someone can provide me with accurate versions of my two empty manifest files.

    Thanks so much in advance! This is driving me crazy!!!
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Hello again :)


    I've uploaded a file - ptbaa.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder ptbaa in the same place.
    Open this folder - there should be one folder inside it (Manifests)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  3. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #3

    CheckSur Reports Fixes For Missing Manifest Files


    Thank you so much!

    The files you provided are identical in content to the two I created but yours did the trick! I don't get it.

    Attached is the new log.

    Where did you find those files? Are they somewhere on Microsoft's site?

    I'm going to attempt the SP1 update yet again. I will keep you posted. Thanks again!
      My Computer


  4. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #4

    SP1 installed - yay! Just now installing all subsequent updates. You are a god!
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5



    The files are actually out of my live install - they are from a .NET update, and it's easier to take them from a working installation than to extract them from the update (always assuming you can work out which one it is!).

    If you check the hash value for your files, you'll probably find that they are different to the ones I provided - it only takes a single character to change to dramatically change the hash value.
      My Computer


  6. Posts : 29
    Windows 7 Home Premium (x64) (build 7600)
    Thread Starter
       #6

    All remaining updates have been installed successfully! Thank you so much! Next time you are in NYC I will buy you a beer!

    Marianne
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    It could be a while :) Last time I was in the US was around 1999, I think - in Chicago (I left with a raging hangover after Paddy's day - I blame the green Miller's the bar was serving! )
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:14.
Find Us