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Windows 7: Win 7 SP1 Update Fail (80073712) - 2 Empty Manifest Files


25 Jan 2014   #1

Windows 7 Home Premium (x64) (build 7600)
 
 
Win 7 SP1 Update Fail (80073712) - 2 Empty Manifest Files

I working on a client's machine attempting to install SP1.

As per the attached CheckSUR log - two manifest files are empty and I get the error msg - CSI Manifest Zero Length.

There is a third manifest with a similar name - see attached png for list. The 16385 file is good - 16597 and 20717 are empty.

Here are the contents of the 16385:

<?xml version="1.0" encoding="UTF-8"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v3" manifestVersion="1.0" description=".NET Framework component" displayName=".NET Framework mscorlib.Resources" copyright="Copyright (c) Microsoft Corporation. All Rights Reserved." isolated="false">
<assemblyIdentity name="mscorlib.Resources" version="6.1.7600.16385" processorArchitecture="msil" language="en-us" publicKeyToken="b77a5c561934e089" />
</assembly>

I cloned the 16385 twice changing the version number to match that of the other two files (16597 & 20717) and put the new files in the C:/windows/temp/checksur/winsxs/Manifests folder but then I got the error "CSI Located Replacement: Invalid (Catalog)" error in the Checksum log.

After running Checksum SP1 install fails with the error code 80073712.

In looking at other posts I'm hoping that someone can provide me with accurate versions of my two empty manifest files.

Thanks so much in advance! This is driving me crazy!!!




Attached Images
 
Attached Files
File Type: log CheckSUR.log (1.3 KB, 1 views)
File Type: log CheckSUR.persist.log (1.3 KB, 0 views)
My System SpecsSystem Spec
.

25 Jan 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hello again


I've uploaded a file - ptbaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ptbaa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
25 Jan 2014   #3

Windows 7 Home Premium (x64) (build 7600)
 
 
CheckSur Reports Fixes For Missing Manifest Files

Thank you so much!

The files you provided are identical in content to the two I created but yours did the trick! I don't get it.

Attached is the new log.

Where did you find those files? Are they somewhere on Microsoft's site?

I'm going to attempt the SP1 update yet again. I will keep you posted. Thanks again!


Attached Files
File Type: log CheckSUR.log (1.5 KB, 1 views)
My System SpecsSystem Spec
.


25 Jan 2014   #4

Windows 7 Home Premium (x64) (build 7600)
 
 

SP1 installed - yay! Just now installing all subsequent updates. You are a god!
My System SpecsSystem Spec
25 Jan 2014   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 



The files are actually out of my live install - they are from a .NET update, and it's easier to take them from a working installation than to extract them from the update (always assuming you can work out which one it is!).

If you check the hash value for your files, you'll probably find that they are different to the ones I provided - it only takes a single character to change to dramatically change the hash value.
My System SpecsSystem Spec
25 Jan 2014   #6

Windows 7 Home Premium (x64) (build 7600)
 
 

All remaining updates have been installed successfully! Thank you so much! Next time you are in NYC I will buy you a beer!

Marianne
My System SpecsSystem Spec
25 Jan 2014   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It could be a while Last time I was in the US was around 1999, I think - in Chicago (I left with a raging hangover after Paddy's day - I blame the green Miller's the bar was serving! )
My System SpecsSystem Spec
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 Win 7 SP1 Update Fail (80073712) - 2 Empty Manifest Files




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