Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE error message

28 Jan 2014   #11
jillcr

Win 7 home premium 64 bit
 
 

Do you want to see just today when I tried the IE 10 and 11 updates? It's a lot of data-will be a bunch of pages if Isnip and paste. Any better way to do this?


My System SpecsSystem Spec
.
28 Jan 2014   #12
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Put it in a zip file and attach it to your post. Use the paperclip on the post menu to attach it

Give me the whole thing please
My System SpecsSystem Spec
28 Jan 2014   #13
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

After you get C:\Windows\windowsupdate.log attached to a post, please follow thie tutorial.
Before you carry out the next phase, do you recall if there was a try again button on Windows Update when you got the error?

So your job is to complete steps 1, 2, and 4 in: Windows Update Posting Instructions
1) SURT - this can take a while
2) SFC - this can take a while
3) You have completed posting Windows Update error codes
4) Log file - fairly quick, but the CBS Folder contains some large files
5) Don't worry about step 5, this is the thread you want to put the information on

Bill
_

Post 1: I had to do a recovery and now IE will not open.
Error msg: "The ordinal 70 could not be located in the dynamic link library ietutil.dll."

Post 3: Geek Squad "repair" wiped drive..... Thread Starter did restore, but had problems...

WU error code
Removed IE 10, tried IE 11 only -> 11 did not install.
"Error found: Code 9C59 Windows update encountered an unknown error."
My System SpecsSystem Spec
.

28 Jan 2014   #14
jillcr

Win 7 home premium 64 bit
 
 

ok-must do later
My System SpecsSystem Spec
28 Jan 2014   #15
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, I have a question for you before you go. I know you have a lot of time invested in this already.

A Clean install takes about 4-5 hours. Would it trouble you greatly to do a Clean install and avoid all of the system checking, log collection, and troubleshooting?

I'm only giving that as an option, something to think about. I'll have to ask another member to look at the information you'll be gathering anyway. So there's plenty of time to consider it as an option.

Once the logs are up and someone has the chance to look at them, it might be a simple fix or it might take just as long to do a Clean install.

It's always your choice how to proceed.

I'll stop back and see how things are going with the collecting and posting the data.

Bill
_
My System SpecsSystem Spec
29 Jan 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

A repair install should have reinstalled IE8 - but it can get confused at times.
You need to rip out the dregs of IExx before attempting to upgrade - and I would recommend upgrading to each in turn, rather than attempting to skip a version.

What to do if you can?t uninstall Internet Explorer 9 should help - but ignore the System Restore recommendation as it will only confuse things further.
My System SpecsSystem Spec
29 Jan 2014   #17
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by NoelDP View Post
A repair install should have reinstalled IE8 - but it can get confused at times.
You need to rip out the dregs of IExx before attempting to upgrade
- and I would recommend upgrading to each in turn, rather than attempting to skip a version.

What to do if you can?t uninstall Internet Explorer 9 should help - but ignore the System Restore recommendation as it will only confuse things further.
Thanks Noel - advice well taken.
>> A repair install was not performed. Does this information affect the use of the MS Fixit?

jillcr: you can hold off on posts 10-15 for now, I might come back to them after the results of Noel's input are taken into account (did it work or not?)

Bill
-
My System SpecsSystem Spec
29 Jan 2014   #18
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Looking at the command line in the link Noel provided, I'm going to say that it won't make a differrence.

Let's give Noel the opportunity to stop me before running it. If Noel doesn't post "No wait, don't do it" I think that the MS Fixit is a good option to try.
My System SpecsSystem Spec
29 Jan 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bart brought up a good point off-list about you perhaps having done a full system recovery from manufacturer's media or Recovery Partition, rather than what I read as a repair install (I shouldn't post before finishing my first cup of coffee! )
If that is the case, then there is no harm in attempting the Fixit - but it won't work
You would need to check your hardware, since the Recovery process should leave you with a 'perfect' install, unless either RAM, HD, or CPU are faulty.
My System SpecsSystem Spec
29 Jan 2014   #20
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks again Noel, I figured the MS Fixit would do no harm.

jillcr: Let's give the MS Fixit a shot anyway

What to do if you can?t uninstall Internet Explorer 9
Expand (+) Solution 1: Run the Fix it Wizard
Click on the MS Fixit button (Microsoft Fix it 50778)
Select Run on the download option bar
Answer YES to any UAC prompts

If the MS Fixit does not restart your system
Manually restart it now.


You do not have to do anything else with that link.
  • step 2 is a manual way of doing the same thing as the fixit, and
  • step 3 is an alternative method of solving the issue that will undo what you just did,
    you don't want to do that.
Post something after running the fixiit and your system has been restarted.

Thanks,

Bill
My System SpecsSystem Spec
Reply

 IE error message




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Never seen before message error message.
"The procedure entry point RtlTryAcquirePebLock could not be located in the dynamic link library NTDLL.DLL." System worked fine the day before no updates or anything was apply, just turn it off for the day and now this error, any idea what up? So far did a sfc/scannow and waiting for the results...
General Discussion
Windows not genuine message plus Error message 0x8000247
Hi folks, I hope someone can help me with this problem: I'm getting the 'Windows not genuine' message box show regularly. When I follow the link to investigate I get the Windows Activation Technologies box come up saying that the Update Installation Failed with Error Code 0x8000247. A while...
Windows Updates & Activation
Microsoft Visual C++ Runtime Library error, error message 00289x01849
Hi, I'm worried about this Microsoft Visual c++ runtime library error... It happens, whenever i'm trying to do anything with my malwarebytes anti-malware. And even if I open the folder where i put malwarebytes exe, there also it shows this error.. Can anyone help me.. Thnks...
General Discussion
network error message: "Error code: 0x80070035". No file shareing help
I have had my vista pc and my windows 7 (basic) net book setup to let me share files (through an Netgear DG834PN Route) for around 18 months with no problems. However as of 3 days ago I can no longer do this and non of the network tools can fined or solve the problem. I can uses the internet...
Network & Sharing
Error:720 Error Message When You Try to Establish a Dial-Up Connection
Team, Before my computer was working fine when i am connecting to the internet using a portable usb internet huawei. Then one morning when i tried to connect i got this "Error: 720". been searching the internet for a solution but none of them worked. if anyone knows how to fix this please shed...
Network & Sharing
Error message The error, LaunchFFC-1,
I cannot get onto Yahoo Mail. I have windows 7. Any ideas?? I have rebooted and shut down, and had no luck.
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App