Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: IE error message

27 Jan 2014   #1
jillcr

Win 7 home premium 64 bit
 
 
IE error message

I had to do a recovery and now IE will not open.
Error msg: "The ordinal 70 could not be located in the dynamic link library ietutil.dll."


My System SpecsSystem Spec
.

27 Jan 2014   #2
ThrashZone

Win-7 H-Prem-x64 Linux-M-Mate-x64 Win-8.1-10tp-x64
 
 

Hi Jillcr and welcome to SevenForums,
Why did you need to use system restore ?
Please state the exact issues you were having before system restore was needed and just how far did you go back too,
Did you check for windows updates after restore ?
Cheers.
My System SpecsSystem Spec
28 Jan 2014   #3
jillcr

Win 7 home premium 64 bit
 
 

I don't know whether to post reply or use quick reply?? Anyway long story short: I got a virus-windows wouldn't load. Yes I was running 2 anti programs. Took computer to shop. they wiped it. I brought it home and did a restore. The files restored to abnormal folders. I consulted restore support. They said problems were due to new user name put on at Geek squad. They set up another restore and it was still scrambled. So I've spent days trying to put things in their proper places and I probably didn't know enough to do this easily but by just muddling along things are working pretty well now except for IE. To answer your second question about updates-there are 2 updates marked "important" that wont install. One is for IE10 and one for IE 11. So any help is appreciated.
My System SpecsSystem Spec
.


28 Jan 2014   #4
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Jumping in to ask a question:

Are there any other Windows Updates (WU) offered or only those two?

Please post a screen shot showing all updates offered:
See Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
28 Jan 2014   #5
ThrashZone

Win-7 H-Prem-x64 Linux-M-Mate-x64 Win-8.1-10tp-x64
 
 

You can use Quick reply it's appropriate,
Okay thanks for the additional information much appreciated,
See if this helps with the Windows updates issue,
Issues installing windows updates,
http://support.microsoft.com/mats/windows_update/
Mr. Fixit,
http://support.microsoft.com/gp/windows-update-issues/en-us
You can take and upload files here it really does help us understand what your seeing,
Cheers.
My System SpecsSystem Spec
28 Jan 2014   #6
jillcr

Win 7 home premium 64 bit
 
 

Attachment 303844 OK-figured out the screenshot thing (I'm a veterinarian-obviously not much of a geek). I also downloaded and ran the update Mr Fixit which said nothing was wrong. The second website above I've looked at before and have not found anything helpful. From looking at the uninstalled updates I'm not even sure which version of IE that I'm not running.
My System SpecsSystem Spec
28 Jan 2014   #7
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Untick IE 10,
Leave the tick for IE 11
and do the update

So you'll be jumping over IE 10 and installing IE 11

the optionals can wait.
My System SpecsSystem Spec
28 Jan 2014   #8
jillcr

Win 7 home premium 64 bit
 
 

11 did not install.
"Error found: Code 9C59 Windows update encountered an unknown error."
My System SpecsSystem Spec
28 Jan 2014   #9
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

ok, I wasn't sure if IE 10 had to proceed IE 11 or not. hold off on that - I'll look at the error code 9c59
My System SpecsSystem Spec
28 Jan 2014   #10
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Please post your C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
Reply

 IE error message




Thread Tools





Similar help and support threads
Thread Forum
Never seen before message error message.
"The procedure entry point RtlTryAcquirePebLock could not be located in the dynamic link library NTDLL.DLL." System worked fine the day before no updates or anything was apply, just turn it off for the day and now this error, any idea what up? So far did a sfc/scannow and waiting for the results...
General Discussion
Windows not genuine message plus Error message 0x8000247
Hi folks, I hope someone can help me with this problem: I'm getting the 'Windows not genuine' message box show regularly. When I follow the link to investigate I get the Windows Activation Technologies box come up saying that the Update Installation Failed with Error Code 0x8000247. A while...
Windows Updates & Activation
Microsoft Visual C++ Runtime Library error, error message 00289x01849
Hi, I'm worried about this Microsoft Visual c++ runtime library error... It happens, whenever i'm trying to do anything with my malwarebytes anti-malware. And even if I open the folder where i put malwarebytes exe, there also it shows this error.. Can anyone help me.. Thnks...
General Discussion
network error message: "Error code: 0x80070035". No file shareing help
I have had my vista pc and my windows 7 (basic) net book setup to let me share files (through an Netgear DG834PN Route) for around 18 months with no problems. However as of 3 days ago I can no longer do this and non of the network tools can fined or solve the problem. I can uses the internet...
Network & Sharing
Error:720 Error Message When You Try to Establish a Dial-Up Connection
Team, Before my computer was working fine when i am connecting to the internet using a portable usb internet huawei. Then one morning when i tried to connect i got this "Error: 720". been searching the internet for a solution but none of them worked. if anyone knows how to fix this please shed...
Network & Sharing
Error message The error, LaunchFFC-1,
I cannot get onto Yahoo Mail. I have windows 7. Any ideas?? I have rebooted and shut down, and had no luck.
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:04.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App