Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple failed Windows Update attempts, error 8024200D file KB2836502


29 Jan 2014   #1

KENTUCKY
 
 
Multiple failed Windows Update attempts, error 8024200D file KB2836502

Hello all!

This is my first post to this forum and, I must say, after perusing a few posts I'm excited to post my question. It looks like this is a great community.

I recently reformatted my computer due to intermittent crashes during resource intensive application sessions. The crashes have continued with decreased frequency (and make me suspect my PSU). However, my computer crashed during one of the first lengthy rounds of update installations after the reformat and I suspect that crash may have damaged a Windows Update installation. Since then I have always had an "updates available" prompt and the update fails each time it tries to run.

I think I have narrowed it down to a single update that is not correctly installing. I think this poster was encountering the same issue, but it seemed wise to follow the forum recommendation not not try solutions posted for others.

Per the forum guidelines here are the details of my problem:

1) Used SURT and got the attached SURT results.
2) Ran SFC and got the attached results.
3) Windows Update returns error code 80246007 for file KB2836502 (see attached).
4) The compressed CBS log folder was too larger to attach to the post. You can get it here.

Any and all help is much appreciated!!

Brock

Name:  SFC Results.PNG
Views: 11
Size:  11.4 KB

Multiple failed Windows Update attempts, error 8024200D file KB2836502-windows-update-results.png

Multiple failed Windows Update attempts, error 8024200D file KB2836502-windows-update-files.png

SURT Results.pdf



My System SpecsSystem Spec
.

30 Jan 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Try installing the patch from the download here...
Download Update for Windows 7 for x64-based Systems (KB2836502) from Official Microsoft Download Centre

If it fails, please post the new CBS.log file, and also the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
30 Jan 2014   #3

KENTUCKY
 
 

NoelDP,

That did the trick!

I feel a little sheepish that I didn't think of trying that...

Thank you for the help!!

Brock
My System SpecsSystem Spec
.


30 Jan 2014   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's all right - I like the simple ones

Good luck.
My System SpecsSystem Spec
Reply

 Multiple failed Windows Update attempts, error 8024200D file KB2836502




Thread Tools



Similar help and support threads for2: Multiple failed Windows Update attempts, error 8024200D file KB2836502
Thread Forum
Solved Windows Update error 800B0100 abd 8024200D Windows Updates & Activation
Solved update error 8024200D Windows Updates & Activation
Windows 7 sp1 update error 8024200D and 8007000d Windows Updates & Activation
windows 7 update code 8024200d Windows Updates & Activation
Solved Windows Update error 800B0100,8024200D and 800737712 Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:53 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33