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Windows 7: Windows update service not running

06 Oct 2016   #11
pbc

Windows 7 Home Premium 64 Bit
 
 

This is what I get when I run the NET START WUAUSERV command:

The service is not responding to the control function.
More help is available by typing NET HELPMSG 2186.


My System SpecsSystem Spec
.
06 Oct 2016   #12
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi pbc,
Have you tried option 3 here ?
Windows Update - Reset

Post which security you use and add it to your system spec's page too
My System SpecsSystem Spec
06 Oct 2016   #13
pbc

Windows 7 Home Premium 64 Bit
 
 

This particular unit is running Windows 10 Home 32 bit. Will have a look at that post now..

CPU 1.33 GHz Intel Atom Z3745 RAM Included 2GB RAM UpgradeableStorage Drive Size 32GB Storage Drive Type eMMC Display Size 10.1 Display Resolution 1920 x 1200 Graphics Chip Intel HD Graphics Graphics Memory Shared Wi-Fi 802.11a/b/g/n Has Bluetooth Yes OS Windows 8.1 Camera Resolution 8MP Front-Facing Camera Resolution 1.6MP Ports microSD Ports microUSB Ports 3.5mm audio jack USB Ports 1 Card Readers microSD Card Reader Size 64GB
My System SpecsSystem Spec
.

06 Oct 2016   #14
pbc

Windows 7 Home Premium 64 Bit
 
 

Tried Option 3, get a similar error:

Failed to reset Windows Update due to bits service failing to stop.
Press any key to continue . . .
The service is not responding to the control function.
More help is available by typing NET HELPMSG 2186.
The service is not responding to the control function.
More help is available by typing NET HELPMSG 2186.
The Application Identity service is starting....
The Application Identity service was started successfully.
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.

BITSADMIN version 3.0 [ 7.8.10586 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.
My System SpecsSystem Spec
06 Oct 2016   #15
pbc

Windows 7 Home Premium 64 Bit
 
 

Going to try Avast, was only running Windows Defender.
My System SpecsSystem Spec
06 Oct 2016   #16
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yep you might also try free malwarebytes seeing you used defender which is not a real antivirus program so indeed use avast/ panda free ... also
Malwarebytes | Malwarebytes Anti-Malware Premium

Also in mbam scan for root kits with Scan/ Custom scan/ Configure scan to do a full scan not the Threat scan
Windows update service not running-mbam-scan-rootkits.jpg


My System SpecsSystem Spec
06 Oct 2016   #17
pbc

Windows 7 Home Premium 64 Bit
 
 

Running Malware Bytes and just ran Avast, no viruses or malware detected.
My System SpecsSystem Spec
06 Oct 2016   #18
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi PBC,
Im totally confused.
The Farbar report was incomplete, yes?, according to it you only had 2 file check services.

You are contradicting yourself, your quoting 2 OS's win10 and 8.1 in the same post.

IF you are running W10,
HOW did you you get it, not sure looking at those specs, dont believe it would have passed the W10system check...

Roy .
My System SpecsSystem Spec
07 Oct 2016   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Yep you might also try free malwarebytes seeing you used defender which is not a real antivirus program so indeed use avast/ panda free ... also
Since this is a Win10 system, Defender is a true AV and not just the anti-malware of Vista/7/8
My System SpecsSystem Spec
07 Oct 2016   #20
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi Noel
This is SevenForums so we must assume pbc is asking about win-7 and defender
Otherwise
Windows 10 Forums
My System SpecsSystem Spec
Reply

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