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Windows 7: After windows 7 updates: No program will launch: error 0xc0000005

09 Feb 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ignoring security updates is not a good idea - you could end up with an ever-widening security gap

Please post the c:\windows\windowsupdate.log file and I'll see if there's anything there.


My System SpecsSystem Spec
.
09 Feb 2014   #22
User0001

Win 7 Ultimate x64
 
 

Please see attached the log.

Since the time of the last thread I updated all I could and out of the important updates only that one mentioned earlier in the thread causes an issue.

Also, I have a 'windows update' update from the optional section that causes same issue.

I should mention the same issue has same symptoms but now doesn't geenrate an actual error message. Instead, whenever I try launch a non-windows program such as the IE browser, it actually opens the browser and tries to load it, but then freezes and finally closes with no message. As soon as I restore , the system is back to normal.

Finally, I cannot install IE 11. When I try it says configuration failure and reverts the changes.
My System SpecsSystem Spec
10 Feb 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Do you have Stardock installed at all? If so, uninstall it (at least tempororaily) and try Windows Update again.
Also -
Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
.

15 Feb 2014   #24
User0001

Win 7 Ultimate x64
 
 

Alright cool. Thanks.

I actually do not have stardock installed.

Here is the report:

Farbar Service Scanner Version: 02-02-2014
Ran by Kirillius (administrator) on 15-02-2014 at 10:57:04
Running from "C:\Users\Kirillius\Downloads"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
My System SpecsSystem Spec
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 After windows 7 updates: No program will launch: error 0xc0000005




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