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Windows 7: Can't install Windows 7 Service Pack 1, error 800B0100

22 Apr 2014   #11
krystlel

Windows 7 Ultimate x64
 
 

Sorry for the really late response, I didn't realize there was a response...

Here are the results:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\klee>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
The operation completed successfully.

C:\Users\klee>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Componen
t Based Servicing\Packages\Microsoft-Windows-VirtualPC-Package-wrapper~31bf3856a
d364e35~amd64~ro-RO~7.1.7601.17514" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Users\klee>DIR C:\Windows\Servicing\Packages\Microsoft-Windows-VirtualPC-Pack
age-wrapper~31bf3856ad364e35~amd64~ro-RO~7.1.7601.17514.*
Volume in drive C is OS
Volume Serial Number is FEF8-C3CE

Directory of C:\Windows\Servicing\Packages

File Not Found

C:\Users\klee>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.


My System SpecsSystem Spec
.
23 Apr 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I'll take another look and get back to you.
My System SpecsSystem Spec
23 Apr 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think maybe I'd better have a look at the COMPONENTS hive - it may be corrupted....



Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
.

23 Apr 2014   #14
krystlel

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
24 Apr 2014   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Just to confirm that the patch wasn't bad, please let's try it with a new set of files....

I've uploaded a file - ktlab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ktlab in the same place.
Open this folder - there should be one folder inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

If that till doesn't work, we'll have to get down and dirty with more registry work
My System SpecsSystem Spec
24 Apr 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Just to confirm that the patch wasn't bad, please let's try it with a new set of files....

I've uploaded a file - ktlab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ktlab in the same place.
Open this folder - there should be one folder inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

If that till doesn't work, we'll have to get down and dirty with more registry work
My System SpecsSystem Spec
27 Apr 2014   #17
krystlel

Windows 7 Ultimate x64
 
 

Results attached
My System SpecsSystem Spec
28 Apr 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Still the same

I'll have to get back to you later...
My System SpecsSystem Spec
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 Can't install Windows 7 Service Pack 1, error 800B0100




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