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Windows 7: Windows is not genuine - Build 7601

04 Feb 2014   #1
ExzoSSG

Windows 7 Ultimate 64bit
 
 
Windows is not genuine - Build 7601

I recently started having problems with my copy of Windows 7 saying it's not genuine. It came already installed on my laptop so I don't have the disk but I have tried re-entering the key on the back of my laptop with no luck. So here I am, maybe someone here has more knowledge on this and tell me how to fix this.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-V9488-FGM44-2C9T3
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
Windows Product ID: 00426-OEM-8992662-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {DC3150A4-A296-4C9C-8B70-0A2925B9A1DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DC3150A4-A296-4C9C-8B70-0A2925B9A1DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3855494725-3766571061-673407421</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv9700 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.30    </Version><SMBIOSVersion major="2" minor="4"/><Date>20080424000000.000000+000</Date></BIOS><HWID>2C223707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600010-02-1033-7601.0000-0342014
Installation ID: 006860647274071103608766720774974400872062406671295132
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2C9T3
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 2/4/2014 8:30:23 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:4:2014 20:27
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIABQABAAEAAAACAAAAAgABAAEAeqioq3cWLJ6844jMdhuYYAaYxHZELKbVsWx4fRCLeKo=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			PTLTD 			 APIC  
  FACP			NVIDIA		MCP67-M 
  SRAT			AMD   		HAMMER  
  HPET			PTLTD 		HPETTBL 
  BOOT			PTLTD 		$SBFTBL$
  MCFG			PTLTD 		  MCFG  
  TCPA			Phoeni		x      
  SSDT			PTLTD 		POWERNOW
  SLIC			HPQOEM		SLIC-MPC



My System SpecsSystem Spec
.

06 Feb 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your installation is counterfeit.
Your machine was built in 2008 - well before Windows 7 was launched - and cannot possibly support a OEM_SLP License for Windows 7
You need to reformat and reinstall using legitimate media and Key.

Have you sent the machine in for repair? - who to?
was this a new machine when you purchased it?

For which version and edition of Windows is the machine licensed, according to the COA sticker on the case??
My System SpecsSystem Spec
06 Feb 2014   #3
ExzoSSG

Windows 7 Ultimate 64bit
 
 

That explains why that's happening.

I got the laptop from my step dad because my desktop broke and I needed a backup while I wait for my tax return to build a new PC. He does apartment maintenance and he said one of the tenants gave him the laptop. I suspected that it originally had Vista but I wasn't 100% sure so I came here.

I need to get a Vista disk and reinstall that. Thanks for your help
My System SpecsSystem Spec
.


06 Feb 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ExzoSSG View Post
I need to get a Vista disk and reinstall that.
This might help you out,

Vista ISO - Download and Create Installation DVD or USB
My System SpecsSystem Spec
06 Feb 2014   #5
ExzoSSG

Windows 7 Ultimate 64bit
 
 

Awesome, thanks! That does help because I didn't have the disk but the sticker with the key is still on the back of the laptop so this should solve everything. Thanks for the help.
My System SpecsSystem Spec
06 Feb 2014   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome.
My System SpecsSystem Spec
Reply

 Windows is not genuine - Build 7601




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