update error 80070002 unable to fix

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  1. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #21
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    I think I've got it fixed :)

    The problem now is whether I can get the replacement data uploaded properly.

    ....
    I've uploaded a file - md5ad.zip - to my SkyDrive at Noel's SkyDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY %userprofile%\desktop\md5ad\COMPONENTS C:\Windows\System32\config

    If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

    Assuming both commands go OK, reboot, and run another SFC /SCANNOW and post the new CBS.log file - hopefully it will complete properly now.
      My Computer


  3. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #23

    sfc completed.

    Windows updates installed and rebooted a few times, things seem to be much, much better.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    There are still problems with the registry...
    Code:
    2014-02-22 09:12:41, Info                  CBS    Disabling manifest caching, because the image is not writeable.
    2014-02-22 09:12:41, Error                 CSI    00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #16760# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xbed460->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[322]"\Registry\Machine\{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy17/Windows/System32/config/COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-i..onal-codepage-21027_31bf3856ad364e35_none_17b75aa8529adfac\v!6\u00ae1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 12506112 (0x00bed400))[gle=0xd0000034]
    2014-02-22 09:12:41, Error                 CSI    00000009@2014/2/22:14:12:41.244 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2014-02-22 09:12:43, Error                 CSI    0000000a (F) STATUS_OBJECT_NAME_NOT_FOUND #16759# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xbed460->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[322]"\Registry\Machine\{bf1a281b-ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy17/Windows/System32/config/COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-i..onal-codepage-21027_31bf3856ad364e35_none_17b75aa8529adfac\v!6\u00ae1.7600.16385"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 12507176 (0x00bed828))[gle=0xd0000034]
    2014-02-22 09:12:43, Error                 CSI    0000000b@2014/2/22:14:12:43.350 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
    [gle=0x80004005]
    2014-02-22 09:12:43, Error                 CSI    0000000c (F) STATUS_OBJECT_NAME_NOT_FOUND #16758# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xbed8c0, key = NULL, disp = (null))[gle=0xd0000034]
    2014-02-22 09:12:43, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #16753# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
    2014-02-22 09:12:43, Error                 CSI    0000000e (F) STATUS_OBJECT_NAME_NOT_FOUND #333# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
    2014-02-22 09:12:43, Error                 CBS    Failed to get offline CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    This appears to be from a Shadow Copy rather than the one in current use.
    Unfortunately that's about the only pertinent data in that log.

    Please upload the entire CBS folder (compressed) so I can see what else has happened.
      My Computer


  5. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #25

    wow, thanks...this is crazy
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    SFC did indeed complete properly - and fixed a couple of problems along the way...
    Code:
     Line 48208: 2014-02-22 08:36:11, Info                  CSI    00000355 [SR] Repairing 2 components
     Line 48209: 2014-02-22 08:36:11, Info                  CSI    00000356 [SR] Beginning Verify and Repair transaction
     Line 48210: 2014-02-22 08:36:11, Info                  CSI    00000357 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"C_708.NLS" from store
     Line 48211: 2014-02-22 08:36:11, Info                  CSI    00000358 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"C_708.NLS" from store
     Line 48222: 2014-02-22 08:36:12, Info                  CSI    0000035a [SR] Repair complete
    It didn't find anything significant that it couldn't fix. :)

    Have you now managed to get all updates installed?
      My Computer


  7. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #27

    I installed a bunch of updates and rebooted a few times but am stuck on KB2835364

    More importantly I still cannot install quickbooks, which is where this mess started out, due to a few issues, one being its trying to install KB 893903-x86.exe unsuccessfully.

    Going to do some more digging on that one, but figured I tell you my progress.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Please confirm that KB QuickBooks is trying to install - KB 893903??
    If so, it must be a VERY old version of QB, since that KB predates Vista. Try installing it in Compatibility Mode for XP.

    What error code do you get installing KB2835364??
      My Computer


  9. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #29

    I don't wish to butt in but I use Reckon Accounting which is made by the same company that makes Quickbooks & it is always very fiddly to get it installed & activated.
    As Noel mentioned you may have an old version of Quickbooks, so have you considered buying the latest version, which may overcome the KB 893903 problem.
      My Computer


  10. Posts : 30
    windows 7 Pro SP1 x64
    Thread Starter
       #30

    Thanks Ranger,

    I used Noel suggestion and installed QB using the computability mode for Vista and it installed just fine.

    I then downloaded the manual installer for KB2835364, and it says it completed successfully.

    Now I have about 7 critical updates downloading so I may have gotten past all of the issues that this laptop had..Thanks guys!

    Will follow up when these are done to confirm that they actually complete.
      My Computer


 
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