windows 7 looping

larrye · 13 Feb 2014

Finished Here's new CBS Log

NoelDP · 14 Feb 2014

The repairs don't seem to have taken...
Please run the following commands, and post the results.

Code:

DIR C:\lyeaa
DIR C:\Windows\winsxs\lyeaa
 
.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response

larrye · 14 Feb 2014

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Larry's>DIR C:\lyeaa
Volume in drive C is OS
Volume Serial Number is 20EC-4D47

Directory of C:\lyeaa

02/13/2014 05:10 PM <DIR> .
02/13/2014 05:10 PM <DIR> ..
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-ehome-samplemedia
_31bf3856ad364e35_6.1.7600.16385_none_b6b9b223710b3802
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-explorer.resource
s_31bf3856ad364e35_6.1.7600.16385_en-us_61e778c48d52d19b
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-musicsamples_31bf
3856ad364e35_6.1.7600.16385_none_06495209cbd8e93b
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-naturallanguage6_
31bf3856ad364e35_6.1.7601.17514_none_fc00d9a9415b5f6e
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-photosamples_31bf
3856ad364e35_6.1.7600.16385_none_f36e0e659b8042be
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-videosamples_31bf
3856ad364e35_6.1.7600.16385_none_51a21f033003affd
02/13/2014 05:10 PM <DIR> amd64_microsoft-windows-winsatmediasample
s_31bf3856ad364e35_6.1.7600.16385_none_0b34d0642122c1c4
02/13/2014 05:10 PM <DIR> wow64_microsoft-windows-explorer.resource
s_31bf3856ad364e35_6.1.7600.16385_en-us_6c3c2316c1b39396
0 File(s) 0 bytes
10 Dir(s) 938,047,746,048 bytes free
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Larry's>DIR C:\Windows\winsxs\lyeaa
Volume in drive C is OS
Volume Serial Number is 20EC-4D47

Directory of C:\Windows\winsxs

File Not Found

C:\Users\Larry's>
C:\Users\Larry's>

NoelDP · 14 Feb 2014

The folder contents are correct, at least.
This almost certainly means that the copy command failed for some reason.
Please try the procedure again (from the reboot to Repair Environment) and pay particular attention to the commands, and to whether you get any error message.

run the SFC again, and post the new results.

larrye · 14 Feb 2014

elevated command prompt won't let me
icrosoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Larry's>sfc /scannow
'sfc' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Larry's>

NoelDP · 14 Feb 2014

You didn't run it from an Elevated Command Prompt - it requires Admin access.
Please try again.

larrye · 14 Feb 2014

I had to go to command prompt file location to get it to work

larrye · 14 Feb 2014

Was the last CBS log what you wanted?

NoelDP · 14 Feb 2014

That's better :) - SFC found no problems this time :)
With any luck, then attempting a Windows Update Check, and then installing the found updates, should work.

larrye · 14 Feb 2014

Thanks very much for all your hard work.Should I try just a few at a time or all of them