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Windows 7: windows 7 looping

12 Feb 2014   #1
larrye

Windows 7 Home Premium 64 bit
 
 
windows 7 looping

Hi I have a problem after this months updates after a restart the computer was in a constant loop I had to use my backup to get back to normal windows ..Windows 7 Home Premium 64 bit


My System SpecsSystem Spec
.

13 Feb 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
13 Feb 2014   #3
larrye

Windows 7 Home Premium 64 bit
 
 

No error messages
My System SpecsSystem Spec
.


13 Feb 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the list of problems from the SFC scan...
Code:
 Line 27721: 2014-02-13 08:51:52, Info                  CSI    0000036d [SR] Repairing 8 components
 Line 27722: 2014-02-13 08:51:52, Info                  CSI    0000036e [SR] Beginning Verify and Repair transaction
 Line 27723: 2014-02-13 08:51:53, Info                  CSI    0000036f [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27724: 2014-02-13 08:51:53, Info                  CSI    00000370 [SR] Cannot repair member file [l:58{29}]"win7_scenic-demoshort_raw.wtv" of Microsoft-Windows-ehome-samplemedia, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27727: 2014-02-13 08:51:53, Info                  CSI    00000372 [SR] Cannot repair member file [l:32{16}]"explorer.exe.mui" of Microsoft-Windows-explorer.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 27728: 2014-02-13 08:51:53, Info                  CSI    00000373 [SR] Cannot repair member file [l:22{11}]"Kalimba.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27729: 2014-02-13 08:51:53, Info                  CSI    00000374 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27730: 2014-02-13 08:51:53, Info                  CSI    00000375 [SR] Cannot repair member file [l:58{29}]"Maid with the Flaxen Hair.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27731: 2014-02-13 08:51:53, Info                  CSI    00000376 [SR] Cannot repair member file [l:28{14}]"Sleep Away.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27734: 2014-02-13 08:51:54, Info                  CSI    00000378 [SR] Cannot repair member file [l:30{15}]"NlsData0000.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 27735: 2014-02-13 08:51:57, Info                  CSI    00000379 [SR] Cannot repair member file [l:18{9}]"Koala.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27736: 2014-02-13 08:51:57, Info                  CSI    0000037a [SR] Cannot repair member file [l:26{13}]"Jellyfish.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27737: 2014-02-13 08:51:57, Info                  CSI    0000037b [SR] Cannot repair member file [l:26{13}]"SampleRes.dll" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27738: 2014-02-13 08:51:57, Info                  CSI    0000037c [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27739: 2014-02-13 08:51:57, Info                  CSI    0000037d [SR] Cannot repair member file [l:20{10}]"Desert.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27740: 2014-02-13 08:51:57, Info                  CSI    0000037e [SR] Cannot repair member file [l:28{14}]"Lighthouse.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27741: 2014-02-13 08:51:57, Info                  CSI    0000037f [SR] Cannot repair member file [l:20{10}]"Tulips.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27742: 2014-02-13 08:51:57, Info                  CSI    00000380 [SR] Cannot repair member file [l:34{17}]"Chrysanthemum.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27743: 2014-02-13 08:51:57, Info                  CSI    00000381 [SR] Cannot repair member file [l:28{14}]"Hydrangeas.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27744: 2014-02-13 08:51:57, Info                  CSI    00000382 [SR] Cannot repair member file [l:24{12}]"Penguins.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27745: 2014-02-13 08:51:57, Info                  CSI    00000383 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-VideoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27746: 2014-02-13 08:51:57, Info                  CSI    00000384 [SR] Cannot repair member file [l:24{12}]"Wildlife.wmv" of Microsoft-Windows-VideoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27747: 2014-02-13 08:51:57, Info                  CSI    00000385 [SR] Cannot repair member file [l:58{29}]"Clip_1080_5sec_VC1_15mbps.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27748: 2014-02-13 08:51:57, Info                  CSI    00000386 [SR] Cannot repair member file [l:56{28}]"Clip_480_5sec_6mbps_h264.mp4" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27749: 2014-02-13 08:51:57, Info                  CSI    00000387 [SR] Cannot repair member file [l:20{10}]"winsat.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27750: 2014-02-13 08:51:57, Info                  CSI    00000388 [SR] Cannot repair member file [l:68{34}]"Clip_1080_5sec_MPEG2_HD_15mbps.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27751: 2014-02-13 08:51:57, Info                  CSI    00000389 [SR] Cannot repair member file [l:60{30}]"Clip_1080_5sec_10mbps_h264.mp4" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27752: 2014-02-13 08:51:57, Info                  CSI    0000038a [SR] Cannot repair member file [l:32{16}]"winsatencode.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27753: 2014-02-13 08:51:57, Info                  CSI    0000038b [SR] Cannot repair member file [l:56{28}]"Clip_480i_5sec_6mbps_new.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27754: 2014-02-13 08:51:57, Info                  CSI    0000038c [SR] Cannot repair member file [l:56{28}]"Clip_480p_5sec_6mbps_new.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 27757: 2014-02-13 08:51:57, Info                  CSI    0000038e [SR] Cannot repair member file [l:32{16}]"explorer.exe.mui" of Microsoft-Windows-explorer.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'm going to take a guess here that you've been using some kind of tweaking tool - possibly Advanced System Care.
It's this which has at least partially caused your problem.

Please post the CheckSUR log, as I suspect that there will be other problems showing there, and they will take priority
My System SpecsSystem Spec
13 Feb 2014   #5
larrye

Windows 7 Home Premium 64 bit
 
 

Where will I found that log
My System SpecsSystem Spec
13 Feb 2014   #6
larrye

Windows 7 Home Premium 64 bit
 
 

Found it but to large to upload
My System SpecsSystem Spec
13 Feb 2014   #7
larrye

Windows 7 Home Premium 64 bit
 
 

Is this ok?
My System SpecsSystem Spec
13 Feb 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

C:\Windows\Logs\CBS\CheckSUR.log
is the only one we need - you need to attach it to your post, rather than attempt to paste it in.
My System SpecsSystem Spec
13 Feb 2014   #9
larrye

Windows 7 Home Premium 64 bit
 
 

Here
My System SpecsSystem Spec
13 Feb 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CheckSUR log shows no new problems, at least
I'm uploading the fix now - it could take a while.



I've uploaded a file - lyeaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\lyeaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\lyeaa
or
DIR E:\lyeaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\lyeaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
Reply

 windows 7 looping




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