Windows Update service unable to start, Error 0x8007277a

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  1. Posts : 29
    Windows 7 Home Premium 64 bit
       #1

    Windows Update service unable to start, Error 0x8007277a


    I am having problems with my computer. I cannot seem to update anything. I am running Windows 7 Home Premium 64 bit. I first noticed that Adobe, Java, and Microsoft Security Essentials would no longer update. I have not tried to use Microsoft Update, but I am certain that would fail as well, which is why I have not even bothered. Every time I tried to update one of those programs, I would get an error saying that the server was unavailable and to please check my internet connection, or it could not update due to an internet or network connectivity issue. However, Malwarebytes Anti malware will update the definitions just fine, for some reason. Microsoft Security Essentials shows the most recent definitions as Jan 4, 2014, so it would seem the problem happened around that time. Running a manual update of MSE definitions gives me an error of 0x80080005. Well, the browser was showing web pages just fine, so after some googling and searching around, I realized that the "Windows Update" service and the "Background Intelligent Transfer Service" were not running. Attempting to restart the computer and manually "start" either of these services would bring up an error message. Trying to manually start Windows Update service gives the error 0x8007277a. I tried to use Microsoft's "Fix-It" solution which also immediately gave me an error saying that the computer failed to connect to all of the servers required to run it, thus it failed. If anyone could help me, or has had a similar situation that they solved, I would be very grateful. This one has me stumped. Thank you.

    MS

    ETA - Checking through the error log in System, I keep seeing errors over and over that show the Windows Update service and BITS service terminating with the following error - 2147014790
    Also many more times than that are errors saying that "The IPsec Policy Agent service terminated with the following error: The requested service provider could not be loaded or initialized."


    Checking through the error log in Adminstrative Services around that time, I see hundreds of instances of one error over and over sometimes only seconds apart. not sure if it has anything to do with it, but here it is. It says the source is Side by Side

    under the general tab:

    Activation context generation failed for "C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC8 0U.DLL". Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",ver sion="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

    and under the details tab:

    Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",ver sion="8.0.50608.0"
    C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80 U.DLL
    Last edited by MICHAELSUMMIT; 17 Feb 2014 at 09:20. Reason: additional information
      My Computer


  2. Posts : 7,379
    Windows 7 ultimate x64
       #2

    Hi, Welcome to forums.

    This could be an issue with third party winsock. You can reset winsock. Here's how you can do it.

    1.Click the Windows Start button.

    2. Type Cmd in the Start Search text box and press Ctrl-Shift-Enter (keyboard shortcut to run Command Prompt as Administrator). Click Continue to allow elevation request.

    3. Type netsh winsock reset in the Command Prompt shell, and then press the Enter key.

    4. Type netsh int ipv4 reset in the Command Prompt shell, and then press the Enter key.

    5. If you use ipv6, type netsh int ipv6 reset in the Command Prompt shell, and then press the Enter key.

    Note: you may need to run Network Diagnostics afterwards to "repair" your connection after this.
      My Computer


  3. Posts : 29
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    You are awesome!!!

    Just to fill everyone else in, this simple procedure solved my problem completely. It is now working flawlessly. Thank you, Archer, for your expertise. I cannot believe how quickly and easily you solved my issue.
    Last edited by MICHAELSUMMIT; 17 Feb 2014 at 09:43. Reason: It worked
      My Computer


  4. Posts : 7,379
    Windows 7 ultimate x64
       #4

    Nice to know, you resolved the issue...congrats!
      My Computer


  5. Posts : 29
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    archer said:
    Nice to know, you resolved the issue...congrats!
    Um, well actually YOU resolved the issue! Thanks again!
      My Computer


  6. Posts : 1
    Windows 7 Home 64bit
       #6

    Hi, I also had the problem of WU not starting, I tried many supposed fixes all without result, I kept receiving referrals to Registry cleaners that claimed to fix the problem (but only if I purchased a license). Finally after three days of no success I found in Microsoft Community a thread with information to <<http://www.bleepingcomputer.com/download/windows-repair-all-in-one/>> (free) which I then researched and decided to give it a go, after I ran it my system finally returned to running WU's and all is now good.
    Update:
    I am always suspicious of download programs and do online research of any before I decide. Some advice I received gave links to "Microsoft Partner" sites which when I looked into them required the purchase of a license to run their "fix all", I also found that "support" sites wanted a fee to assist me. I can only comment on what did finally work for me and I don't suggest that it will work for everyone, only the person seeking help can decide on what they will try. My thanks to all here who provided assistance to my query, as yet again I've found that the collective wisdom of people who have a real interest in "the issue" can help.
    Last edited by effex; 19 Feb 2014 at 21:13. Reason: Update of detail
      My Computer


  7. Posts : 29
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    I don't like to use any "programs" that claim to fix these kind of problems with the computer. Registry patches from a trusted source, maybe, but definitely not programs.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Most programmatic 'fixes' for Windows Update problems are nothing more than registry edits - and unless sourced from MS can be highly suspect.
    Be very careful what you define as 'trusted'!
    :)
      My Computer


  9. Posts : 29
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    Well, by trusted I meant by a reputable member of this forum
      My Computer


  10. Posts : 17
    Windows 7 ultimate
       #10

    worked


    thanks, that did fix my problem as well.
      My Computer


 
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