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Windows 7: Unable to have update microsoft windows 7 ultimate

18 Feb 2014   #1

windows 7 ultimate x64
Unable to have update microsoft windows 7 ultimate

Hello, I am new to this forum.

My computer is unable to update. I have read that CBS logs can help to identify the issue. Here is what I have on mine.

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Micࡲosoft-Windows-ServicingBaseline-Ultimate-Package~31bf3856ad364e″5~amd64~~6.1.7600.16385.mum Expected file name Microsoft-Windows-ServicingBaseline-Ultimate-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Micࡲosoft-Windows-ServicingBaseline-Ultimate-Package~31bf3856ad364e″

What does this mean?

I am unable to install new programs as well. Please help.

My System SpecsSystem Spec

18 Feb 2014   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

Please post the full reports...

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec

 Unable to have update microsoft windows 7 ultimate

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