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Windows 7: Windows 7 Ultimate 64bit 15 updates fail error code 80070003

19 Feb 2014   #1
kestrielias1

Windows 7 Ultimate x64
 
 
Windows 7 Ultimate 64bit 15 updates fail error code 80070003

hello friends.
i am ready to break my pc cause there are 15 updates that always fail to update with error code
80070003

Steps i already did.

I RESET windows update by stopping windows update service delete the folders that i should started again the
windows update service restarted the pc and fails continued

i have started the pc changing the msconfig settings as i read but still fails

i used the sfc /scannow command and the only error is the msoe.dll that i have changed to run outlook express at win 7

i also bought regcure that finds no errors

i run chkdsk command no errors again

PLEASE HELP !!!


My System SpecsSystem Spec
.

19 Feb 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

From the looks of it, you have the hack in place to enable WinMail/OE in WIndows 7??
Code:
 Line 4086: 2014-02-19 20:12:18, Info                  CSI    000003c5 [SR] Repairing 1 components
 Line 4087: 2014-02-19 20:12:18, Info                  CSI    000003c6 [SR] Beginning Verify and Repair transaction
 Line 4090: 2014-02-19 20:12:18, Info                  CSI    000003c8 [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4093: 2014-02-19 20:12:19, Info                  CSI    000003ca [SR] Cannot repair member file [l:16{8}]"msoe.dll" of Microsoft-Windows-Mail-Core-DLL, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 4094: 2014-02-19 20:12:19, Info                  CSI    000003cb [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
 Line 4099: 2014-02-19 20:12:19, Info                  CSI    000003ce [SR] Could not reproject corrupted file [ml:520{260},l:66{33}]"\??\C:\Program Files\Windows Mail"\[l:16{8}]"msoe.dll"; source file in store is also corrupted
 Line 4104: 2014-02-19 20:12:19, Info                  CSI    000003d0 [SR] Repair complete
If you undo the hack then that should allow the updates to install.

However, if the hack is not in place - or undoing it doesn't work - then let us know, and we'll deal with the problem.

Please also...
download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
19 Feb 2014   #3
kestrielias1

Windows 7 Ultimate x64
 
 

Hello my friend THANK YOU for your help

I did undo the hack but nothing changed ..

I attach the files you asked for

REALLY THANK YOU
My System SpecsSystem Spec
.


19 Feb 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmm - please run the SFC /SCANNOW again, and post the new CBS.log file.

I'll post the fix protocol when I can - it may not be until tomorrow night.
My System SpecsSystem Spec
20 Feb 2014   #5
kestrielias1

Windows 7 Ultimate x64
 
 

i think that i have not revert the msoe.dll cause i see the same error at cbs log

I also installed windows mail. how do i uninstall outlook express ??
My System SpecsSystem Spec
20 Feb 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - kt1aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\kt1aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\kt1aa
or
DIR E:\kt1aa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\kt1aa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
21 Feb 2014   #7
kestrielias1

Windows 7 Ultimate x64
 
 

Really thank you for your reply . . the sfc /scannow did not find any errors.
My System SpecsSystem Spec
21 Feb 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK- now open Windows Update, and do a new check for Updates.
Attempt to install only the KB2853952 (if it's there) - what happens?

If it installs OK, carry on with the rest.
If it fails, post the C:\Windows\windowsupdate.log file and the complete CBS folder
My System SpecsSystem Spec
21 Feb 2014   #9
kestrielias1

Windows 7 Ultimate x64
 
 

I can not even now install the updates
i attach the files you asked for

REALLY THANK YOU FOR YOUR HELP
My System SpecsSystem Spec
21 Feb 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The 80070003 error appears to derive from this point...
Code:
2014-02-21 22:54:46:221 1300 1d68 Handler Post-reboot status for package Microsoft-Windows-RDP-BlueIP-Package-TopLevel~31bf3856ad364e35~amd64~~7.2.7601.16415: 0x80070003.
This error occurs on the reboot - which probably means that there were changes made to the system during shutdown or reboot.
Do you have any system 'optimisation' or 'autoclean' tools installed? If so, which??

I'm not sure exactly where this component comes from - I need to do some research and find out. With luck, I'll be back tomorrow.
My System SpecsSystem Spec
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 Windows 7 Ultimate 64bit 15 updates fail error code 80070003




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