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Windows 7: Windows Update: Error Code 80070246

02 Mar 2014   #11

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CheckSUR log is now clear of registry errors - but has a number of missing payload files.
the CBS log has a number of this type of error...
Code:
2014-03-01 15:06:49, Error                 CSI    00000005@2014/3/1:15:06:49.385 (F) d:\win7sp1_gdr\base\lstring\lblob.cpp(2221): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff)
[gle=0x80004005]
2014-03-01 15:06:50, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2014-03-01 15:06:50, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2014-03-01 15:06:50, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2014-03-01 15:06:50, Info                  CBS    Startup processing thread terminated normally
2014-03-01 15:06:51, Info                  CSI    00000006@2014/3/1:15:06:51.772 PopulateComponentFamiliesKey - Begin
These errors appear to stop after running the above fix - howver, I can see no signs of a new SFC /SCANNOW having been run?

Doesn't matter - I'll post a fix for the current file errors a bit later, and we'll see what happens then

My System SpecsSystem Spec
.

02 Mar 2014   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

This fix is a little more complex...


I've uploaded a file - jgwac.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\jgwac
hit the enter key - if you get a 'Not Found' error try
DIR D:\jgwac
or
DIR E:\jgwac



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\jgwac <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
12 Mar 2014   #13

England
 
 

Hi Noel, Apologies for the late reply, been very busy with work now I have solid works successfully installed Windows Update runs fine now too, and I also had been having problems with my laptop freezing / hard drive light going solid then crashing, all of which have now gone.

I have ran the fixes, here is the CBS.log file: https://onedrive.live.com/redir?resi...nt=file%2c.log

Cheers, Josh
My System SpecsSystem Spec
.


12 Mar 2014   #14

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Interesting...

Here's the important bits from the SFC summary...
Code:
 Line 243217: 2014-03-12 15:59:27, Info                  CSI    00000480 [SR] Repairing 7 components
 Line 243218: 2014-03-12 15:59:27, Info                  CSI    00000481 [SR] Beginning Verify and Repair transaction
 Line 243223: 2014-03-12 15:59:27, Info                  CSI    00000484 [SR] Cannot verify component files for Microsoft-Windows-Media-Player, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 243228: 2014-03-12 15:59:27, Info                  CSI    00000487 [SR] Cannot verify component files for Microsoft-Windows-RasTls, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 243233: 2014-03-12 15:59:27, Info                  CSI    0000048a [SR] Cannot verify component files for Microsoft-Windows-TabletPC-InputPanel-Languages.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"fr-FR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 243238: 2014-03-12 15:59:27, Info                  CSI    0000048d [SR] Cannot verify component files for Microsoft-Windows-RasBase-vpnikeapi, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
The background errors in the CBS log seem likely to be the result of the above, so we need to get those fixed first.

I'll post a fix protocol when I can
My System SpecsSystem Spec
12 Mar 2014   #15

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - jgwad.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\jgwad
hit the enter key - if you get a 'Not Found' error try
DIR D:\jgwad
or
DIR E:\jgwad



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\jgwad <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
14 Apr 2014   #16

England
 
 

Apologies for my late reply, I didn't get an email from seven forums to let me know you had replied. I dont think the .zip is still on your one drive, if you still have it and could pop in back, ill download it and give it a try.

Cheers, Josh
My System SpecsSystem Spec
14 Apr 2014   #17

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I think it would be best to start afresh with new analysis - there could be a few changes.
Please run new SFC/SCANNOW and download a new CheckSUR tool, and run that - then post the new logs.
My System SpecsSystem Spec
19 Apr 2014   #18

England
 
 

Ok, heres the latest logs: http://1drv.ms/1i4yuXr
My System SpecsSystem Spec
19 Apr 2014   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Your system shows a number of problems....
Code:
 Line 40810: 2014-04-18 21:46:10, Error                 CSI    00000338 (F) Unable to load manifest for component [ml:280{140},l:202{101}]"amd64_microsoft-windows-t..languages.resources_31bf3856ad364e35_6.1.7601.17514_fr-fr_b385e35002562523"[gle=0x80004005]
 Line 40811: 2014-04-18 21:46:10, Error                 CSI    00000339@2014/4/18:20:46:10.097 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
 Line 43320: 2014-04-19 12:59:55, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 43322: 2014-04-19 12:59:55, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
YOu need to sort this out....


Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
19 Apr 2014   #20

England
 
 

Ok, I've ran the checkSUR again - here's everything that was put in the windows/log folder: http://1drv.ms/1i4Fjbo
My System SpecsSystem Spec
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