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Windows 7: Windows Update: Error Code 80070246

19 Apr 2014   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC shows some interesting problems now...
Code:
 Line 40758: 2014-04-18 21:46:08, Info                  CSI    0000031a [SR] Repairing 5 components
 Line 40759: 2014-04-18 21:46:08, Info                  CSI    0000031b [SR] Beginning Verify and Repair transaction
 Line 40764: 2014-04-18 21:46:08, Info                  CSI    0000031e [SR] Cannot verify component files for Microsoft-Windows-Media-Player, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 40769: 2014-04-18 21:46:08, Info                  CSI    00000321 [SR] Cannot verify component files for Microsoft-Windows-RasTls, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 40774: 2014-04-18 21:46:08, Info                  CSI    00000324 [SR] Cannot verify component files for Microsoft-Windows-TabletPC-InputPanel-Languages.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"fr-FR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 40779: 2014-04-18 21:46:09, Info                  CSI    00000327 [SR] Cannot verify component files for Microsoft-Windows-RasBase-vpnikeapi, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
While CheckSUR is (very surprisingly) clear.

It looks to me like a case of bitflips in the registry -
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.



My System SpecsSystem Spec
.
19 Apr 2014   #22
joshlgoodwin

England
 
 

ok, here's the components file: http://1drv.ms/1pj9tl9
My System SpecsSystem Spec
19 Apr 2014   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - jgwae.zip - to my OneDrive at Noel's OneDrive (it may take a while to complete uploading - I have a slow connection!)
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

If EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY %userprofile%\desktop\jgwae\COMPONENTS C:\Windows\System32\config

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
.

20 Apr 2014   #24
joshlgoodwin

England
 
 

heres the latest logs: http://1drv.ms/1pk8GQU
My System SpecsSystem Spec
20 Apr 2014   #25
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is still clear - let's go for another SFC /SCANNOW and see if that throws any more wobblies at us, before trying a new tack.
My System SpecsSystem Spec
20 Apr 2014   #26
joshlgoodwin

England
 
 

My System SpecsSystem Spec
20 Apr 2014   #27
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The only SFC results there are from the earlier run

There are a lot of other serious errors in the log - but nothing whatever from SFC.

Did you actually run the scan? if not, please do so.
If you did, then we have some serious problems - and I'll have to research any possible fix.
My System SpecsSystem Spec
21 Apr 2014   #28
joshlgoodwin

England
 
 

Ran both scans again to be on the safe side - here's everything from the CBS folder now: http://1drv.ms/1i6VuLf
My System SpecsSystem Spec
23 Apr 2014   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

These appear to be the critical errors...
Code:
 Line 73799: 2014-04-21 11:37:26, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 73801: 2014-04-21 11:37:26, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 74822: 2014-04-21 11:37:33, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 74824: 2014-04-21 11:37:33, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 82914: 2014-04-21 12:45:47, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 82916: 2014-04-21 12:45:47, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 83937: 2014-04-21 12:45:54, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
 Line 83939: 2014-04-21 12:45:54, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
I'm not sure how to deal with them other than by a repair install - which may be the easiest way anyhow.

back later!
My System SpecsSystem Spec
23 Apr 2014   #30
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Let's have a look at the registry...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
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