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Windows 7: Windows Update Fails - 80070005

28 Feb 2014   #1
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows Update Fails - 80070005

Been having a problem for some time now with updates failing. Error code is consistently 80070005. I seem to have permission problems .... I selected only the first update for installation when creating CBS log(s).
I ran SURT and it completed successfully.
I ran sfc /scannow and it completed with errors that it could not fix.
CBS zip is attached. Thank you for helping.


My System SpecsSystem Spec
.
01 Mar 2014   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Y I would try a system restore mate if it were me and then set the updates to only install what you want and do them in small batches. Do that and if the problem starts again you may be able to ID the update and Hide it from updates. The do a restore again I know this is tedious but worth a try.
My System SpecsSystem Spec
01 Mar 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks to me like you've been running some kind of 'cleanup tool' - and it's messed with the media sample files, since all have been deleted.

Code:
 Line 142152: 2014-02-28 17:19:35, Info                  CSI    00000498 [SR] Repairing 4 components
 Line 142153: 2014-02-28 17:19:35, Info                  CSI    00000499 [SR] Beginning Verify and Repair transaction
 Line 142154: 2014-02-28 17:19:35, Info                  CSI    0000049a [SR] Cannot repair member file [l:22{11}]"Kalimba.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142155: 2014-02-28 17:19:35, Info                  CSI    0000049b [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142156: 2014-02-28 17:19:35, Info                  CSI    0000049c [SR] Cannot repair member file [l:58{29}]"Maid with the Flaxen Hair.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142157: 2014-02-28 17:19:35, Info                  CSI    0000049d [SR] Cannot repair member file [l:28{14}]"Sleep Away.mp3" of Microsoft-Windows-MusicSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142158: 2014-02-28 17:19:35, Info                  CSI    0000049e [SR] Cannot repair member file [l:18{9}]"Koala.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142159: 2014-02-28 17:19:35, Info                  CSI    0000049f [SR] Cannot repair member file [l:26{13}]"Jellyfish.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142160: 2014-02-28 17:19:35, Info                  CSI    000004a0 [SR] Cannot repair member file [l:26{13}]"SampleRes.dll" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142161: 2014-02-28 17:19:35, Info                  CSI    000004a1 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142162: 2014-02-28 17:19:35, Info                  CSI    000004a2 [SR] Cannot repair member file [l:20{10}]"Desert.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142163: 2014-02-28 17:19:35, Info                  CSI    000004a3 [SR] Cannot repair member file [l:28{14}]"Lighthouse.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142164: 2014-02-28 17:19:35, Info                  CSI    000004a4 [SR] Cannot repair member file [l:20{10}]"Tulips.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142165: 2014-02-28 17:19:35, Info                  CSI    000004a5 [SR] Cannot repair member file [l:34{17}]"Chrysanthemum.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142166: 2014-02-28 17:19:35, Info                  CSI    000004a6 [SR] Cannot repair member file [l:28{14}]"Hydrangeas.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142167: 2014-02-28 17:19:35, Info                  CSI    000004a7 [SR] Cannot repair member file [l:24{12}]"Penguins.jpg" of Microsoft-Windows-PhotoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142168: 2014-02-28 17:19:35, Info                  CSI    000004a8 [SR] Cannot repair member file [l:22{11}]"desktop.ini" of Microsoft-Windows-VideoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142169: 2014-02-28 17:19:35, Info                  CSI    000004a9 [SR] Cannot repair member file [l:24{12}]"Wildlife.wmv" of Microsoft-Windows-VideoSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142170: 2014-02-28 17:19:35, Info                  CSI    000004aa [SR] Cannot repair member file [l:58{29}]"Clip_1080_5sec_VC1_15mbps.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142171: 2014-02-28 17:19:35, Info                  CSI    000004ab [SR] Cannot repair member file [l:56{28}]"Clip_480_5sec_6mbps_h264.mp4" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142172: 2014-02-28 17:19:35, Info                  CSI    000004ac [SR] Cannot repair member file [l:20{10}]"winsat.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142173: 2014-02-28 17:19:35, Info                  CSI    000004ad [SR] Cannot repair member file [l:68{34}]"Clip_1080_5sec_MPEG2_HD_15mbps.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142174: 2014-02-28 17:19:35, Info                  CSI    000004ae [SR] Cannot repair member file [l:60{30}]"Clip_1080_5sec_10mbps_h264.mp4" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142175: 2014-02-28 17:19:35, Info                  CSI    000004af [SR] Cannot repair member file [l:32{16}]"winsatencode.wmv" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142176: 2014-02-28 17:19:35, Info                  CSI    000004b0 [SR] Cannot repair member file [l:56{28}]"Clip_480i_5sec_6mbps_new.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 142177: 2014-02-28 17:19:35, Info                  CSI    000004b1 [SR] Cannot repair member file [l:56{28}]"Clip_480p_5sec_6mbps_new.mpg" of Microsoft-Windows-WinSATMediaSamples, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
I'll post a fix protocol later.

There is NO need to do a System Restore - and it won't help, unless you go back to before you did whatever it was that did this (and may not work then, anyhow)
My System SpecsSystem Spec
.

01 Mar 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This file could take a while to upload - so come back every 30 minutes or so, if it's not there when you first look!


I've uploaded a file - media64.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\media64
hit the enter key - if you get a 'Not Found' error try
DIR D:\media64
or
DIR E:\media64



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\media64 <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
01 Mar 2014   #5
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Thanks Noel all I got was support at Microsoft replies on a Google as they pertained to admin rights and updates errors hence my suggestion.
I am no good at reading those dump types as a general rule.
My System SpecsSystem Spec
01 Mar 2014   #6
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks much! I did do a restore last week and you are correct, it did not fix the problem. I would have to restore too far back and I would lose important changes and I'm not even sure that I could go back far enough. I will work on the repair ASAP and post back in a short while.
My System SpecsSystem Spec
01 Mar 2014   #7
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Redoing media64 procedure

I goofed so I will redo the media64 procedure and be more careful. I mistakenly extracted to C:\media64\media64 so I actually copied the folder to winsxs instead of the individual files!!!!
My System SpecsSystem Spec
01 Mar 2014   #8
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
CBS looking better ...

I think things are getting some better but I am totally lost with the actual dump deciphering task. Shall I attempt to update or wait for more instructions?
My System SpecsSystem Spec
02 Mar 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks fine now.

With luck, you'll be able to update now
My System SpecsSystem Spec
02 Mar 2014   #10
yrralrellim

Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Thank you.

I'll give it a go in a bit and post back with good news or new CBS. Thanks again.
My System SpecsSystem Spec
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