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Windows 7: Update Fail: Code 8024200D KB2868725/KB2852386

01 Mar 2014   #1
Brandoaz

W& Ultimate
 
 
Update Fail: Code 8024200D KB2868725/KB2852386

Discovered and issue with a Dell machine that turned out to be some bad sectors on th HDD that were found and repaired by seatools.
Install of windows 7 was fresh prior to discovering the HDD errors, now it run fine, but widows update keep failing with the code: Code 8024200D
on these two updates:
KB2868725
KB2852386

Any ideas what is happening and how to resolve?
Thanks


My System SpecsSystem Spec
.

02 Mar 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
02 Mar 2014   #3
Brandoaz

W& Ultimate
 
 

Code 8024200D
on these two updates:
KB2868725
KB2852386
I keep getting an internal server error popup when trying to upload the .cbs.zip file
http://www.sevenforums.com/newattach...manageattach&p=

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

sfc /scannow run as admin Windows Resource Protection did not find any integrity violations
My System SpecsSystem Spec
.


02 Mar 2014   #4
Brandoaz

W& Ultimate
 
 

restarted system, changed file permissions on cbs folder away form read only, .zip ed it, still cannot upload, same error
My System SpecsSystem Spec
02 Mar 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You need to copy the CBS folder to the desktop, then compress it - you should NOT mess with the folders permissions.

Once compressed, if it's larger than 8MB, delete the oldest CBSPersist file and try again. Once it's less than 8MB it should upload OK.
My System SpecsSystem Spec
09 Mar 2014   #6
Brandoaz

W& Ultimate
 
 

After some thought i decided to just reformat and reinstall windows. since, as in my OP the update error was occurring after some sectors were repaired i thought that a fresh install would be better anyway.
Indeed it solved the problem, all updates installed without issue.
My System SpecsSystem Spec
09 Mar 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's good news, at least!
Good luck with the fresh install.
My System SpecsSystem Spec
Reply

 Update Fail: Code 8024200D KB2868725/KB2852386




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