System Update Failures


  1. Hogemister
    Posts : 83
    Microsoft Windows 7 Home Premium 64bit
       New #1

    System Update Failures


    Hey, I'm having a problem with 2 System Updates

    Internet Explorer 11 for Windows 7 for x64-based systems
    Error: Code 9C47

    Update for Windows 7 for x64-based Systems (KB2853952)
    Error: Code8007065E

    I've tried running each update separate and together in different orders always fails.

    SFC/scannow comes back with no integrity errors

    Getting an Internal Server Error 500 when trying to upload my zipped CBS logs.

    Also i haven't used SURT in a while is the installation how it runs or after it install should there be another file i click on to run it because i can't seem to find it anywhere
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  3. UsernameIssues
    Posts : 10,485
    W7 Pro SP1 64bit
       New #2

    The SURT just "installs"... there is nothing else to click on.

    It might take a few minutes or it might take overnight.

    It might also appear to stall/freeze - just let it run.
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  4. Hogemister
    Posts : 83
    Microsoft Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    SURT Runs fine finishes within an hour

    Same results across the board however

    Still an Internal Server Error when trying to upload the CBS file

    Thanks for the help so far.:)
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Please post the CBS.log file after compression as it can be up to 3.5GB (!! - ok, that very unusual, it's usually less than 100MB) If it's still too big, (which is what the server error means) then upload it to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link. NOTE: you mus copy it to the desktop first, as it cannot normally be opened.

    Please also post the CheckSUR.log file - C:\Windows\logs\CBS\CheckSUR.log
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