Cannot access user accounts after months of "not genuine" windows


  1. isaacgant
    Posts : 3
    Windows 7 Home Premium 64-Bit
       New #1

    Cannot access user accounts after months of "not genuine" windows




    Hi,

    This is my first post...

    I bought a PC from a website years ago, Cube24/7, in a bit of a rush. The website in retrospect was a bit dodgy, and based on other reviews of the site, I am lucky I got something for my money at all!

    It was stated to have Windows 7 on it - which turned out to be not true. After spending my cash on a PC, I then did not want to fork out for an OS (as it did not have a default one) so, alas, I used a copy of a friend’s.

    It worked fine initially, but then I was greeted with the familiar message to many of “This copy of windows is not genuine”. At first I thought I would just ignore it, but eventually went down the route of getting a product key online. This worked fine for a while, but then required me to do it every couple of weeks...

    NOW this has finally caught up with me, and I cannot access my user accounts. It comes up with an error message relating to user profiles being unavailable. I have tried many things, such as going on as a guest (which works fine) and doing a system clock back or system restore, but when it asks for the administrator’s password, I get the same error relating to user accounts.

    Ultimately, I am looking for any way to restore the system so that I can access my user accounts, as I now do not really want to buy Windows 7 for the PC, if the error still occurs.

    Any help would be appreciated and just contact me for queries.

    Thanks

    Isaac
      My Computer

  3. Brink
    Posts : 72,058
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Isaac,

    You're just going to simply need to purchase a legal copy of Windows, and do a clean install an activate.
      My Computer

  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    Your current problems have nothing to do with the activation status of Windows - they are caused by other problems.
    As Brink says, your best option is to purchase a legal license for Windows, and clean install that.
      My Computer

  6. isaacgant
    Posts : 3
    Windows 7 Home Premium 64-Bit
    Thread Starter
       New #4

    NoelDP said:
    Your current problems have nothing to do with the activation status of Windows - they are caused by other problems.
    As Brink says, your best option is to purchase a legal license for Windows, and clean install that.
    Hate to question, and apparently i'm not as computer savvy as i thought, what will a clean install do? Will this stop the issues I am having with user account sign ins? Thanks!
      My Computer

  7. isaacgant
    Posts : 3
    Windows 7 Home Premium 64-Bit
    Thread Starter
       New #5

    Brink said:
    Hello Isaac,

    You're just going to simply need to purchase a legal copy of Windows, and do a clean install an activate.
    Hi,

    Do you know of any way I can get the information from my harddrive without psysically removing it from the computer?

    Thanks
      My Computer

  8. Brink
    Posts : 72,058
    64-bit Windows 11 Pro for Workstations
       New #6

    That's the price of piracy.
      My Computer

 

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