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Windows 7: windows update error code:8020002e

07 Mar 2014   #1

windows ultimate 32bit sp1
 
 
windows update error code:8020002e

this problem is bothering me since last year i really need to fix it because i cant install security updates etc ....
but some optional updates can be installed please someone help me im out of ideas how to fix this


i run this commands on command prompt i already put the log under ..
command 1 ISM.exe /Online /Cleanup-image /Scanhealth
command 2 ISM.exe /Online /Cleanup-image /Restorehealth



Attached Thumbnails
windows update error code:8020002e-untitled.png  
Attached Files
File Type: zip CBS.zip (364.5 KB, 4 views)
File Type: zip CBSafter2commands.zip (765.6 KB, 3 views)
My System SpecsSystem Spec
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07 Mar 2014   #2

windows ultimate 32bit sp1
 
 

by the way i already run SFC the result is no violations were found
My System SpecsSystem Spec
09 Mar 2014   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

the background CBS log shows the following errors...
Code:
 Line 6466: 2014-03-08 07:29:40, Error                 CBS    Failed to get session id for package. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
 Line 6468: 2014-03-08 07:29:40, Error                 CBS    Failed to internally open package. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
 Line 17491: 2014-03-08 08:43:36, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
 Line 19864: 2014-03-08 08:47:40, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0816 - CBS_E_DPX_JOB_STATE_SAVED]
Expanding the first error gives this..
Code:
2014-03-08 07:29:40, Info                  CBS    Failed to initialize package: Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~x86~~6.1.7600.16385, from path: \\?\C:\Windows\Servicing\Packages\Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~x86~~6.1.7600.16385.mum, existing package: 1 [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Info                  CBS    Failed to resolve package [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Info                  CBS    Failed to populate children. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Info                  CBS    Failed to get key for store object type: 1 [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Info                  CBS    Failed to initialize internal package [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Info                  CBS    Failed to open package store root. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Error                 CBS    Failed to get session id for package. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Info                  CBS    Failed to create package. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2014-03-08 07:29:40, Error                 CBS    Failed to internally open package. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
Try this...


Open Windows Explorer (Computer)
Navigate to the C:\Windows folder
Find the System32 sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.

Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.

OK out, and exit Windows Explorer.

Reboot twice

Then try a new Check for Updates, and attempt to install ONLY the latest update found.
My System SpecsSystem Spec
.


12 Mar 2014   #4

windows ultimate 32bit sp1
 
 

ok sir ill try i report soon
My System SpecsSystem Spec
12 Mar 2014   #5

windows ultimate 32bit sp1
 
 

i cant change my file permissions im will try to fix this
My System SpecsSystem Spec
13 Mar 2014   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No-one said anything about file permissions!
The read-only 'blob' in the folder Properties screen will always reappear after doing the above, as folders themselves cannot have read-only properties - the important thing is whether the files it contained had their properties reset properly.


Please open an Elevated Command Prompt and run the following commands

ICACLS C:\Windows\Servicing
ICACLS C:\Windows\Servicing\Packages
ICACLS C:\Windows\Servicing\Packages\Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~x86~~6.1.7600.16385.mum
ATTRIB C:\Windows\Servicing\Packages\Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~x86~~6.1.7600.16385.mum

Post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
14 Mar 2014   #7

windows ultimate 32bit sp1
 
 

here sir


Attached Thumbnails
windows update error code:8020002e-untitled.png  
My System SpecsSystem Spec
15 Mar 2014   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have some very unusual permissions there - have you been using some kind of tweaking tool, or attempting to circumvent the UAC protocols?

The file access permissions are set so low as to make the system extremely vulnerable to any passing malware infection.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds
My System SpecsSystem Spec
15 Mar 2014   #9

windows ultimate 32bit sp1
 
 

i already scan my system with malware bytes i deleted 8 files some are tool bars... is there any way to reset my computer? even deleting all data but not downloading the installer of windows because its to big for me and im using a broadband w/ 30 kbps.... but i will try to rescan malware bytes again sir and also i scan with microsoft security essentials and found nothing..
My System SpecsSystem Spec
15 Mar 2014   #10

windows ultimate 32bit sp1
 
 

i use tweaking tools.........from tweaking.com all in one repair..
My System SpecsSystem Spec
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