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Windows 7: IE10 installation on Win7x64 fails, error 0x80070643

08 Mar 2014   #1
kazceizdw

Windows 7 SP1 Home Premium 64-bit
 
 
IE10 installation on Win7x64 fails, error 0x80070643

I am able to install all curent updates - including .NET packages - except for either IE10 or IE11. It's a homebuilt box. Checked for rootkits/infections, all clean. Running sfc /scannow tells me that there is a reboot pending and that I should try running it again after the system is restarted. Same happens with safe mode and running a bootable diagnostics CD I made on another system using MsDART (running it from command prompt). Using the built-in sfc (part of the MsDART's GUI) tells me there are no errors with the OS.

Suggestions will be greatly appreciated. I see that some of you were able to assist another users whose nodes had similar problems.

Ewa


My System SpecsSystem Spec
.
09 Mar 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
10 Mar 2014   #3
kazceizdw

Windows 7 SP1 Home Premium 64-bit
 
 

Event Viewer:

Faulting application name: WU-IE10-Windows7-x64.exe, version: 10.0.9200.16521, time stamp: 0x51207d62
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b96f
Exception code: 0xc0000005
Fault offset: 0x0013b8d5
Faulting process id: 0xa90
Faulting application start time: 0x01cf3cb6fffa1399
Faulting application path: C:\Windows\SoftwareDistribution\Download\Install\WU-IE10-Windows7-x64.exe
Faulting module path: C:\Windows\syswow64\ole32.dll
Report Id: 3f3da9c8-a8aa-11e3-8d99-50e549c3f7c2
My System SpecsSystem Spec
.

11 Mar 2014   #4
kazceizdw

Windows 7 SP1 Home Premium 64-bit
 
 

I ran SURT twice, tried running updates (IE10), same error.
My System SpecsSystem Spec
12 Mar 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is clear - the CBS/SFC scan shows the following error...
Code:
 Line 3448: 2014-03-10 19:31:42, Info                  CSI    00000309 [SR] Repairing 1 components
 Line 3449: 2014-03-10 19:31:42, Info                  CSI    0000030a [SR] Beginning Verify and Repair transaction
 Line 3452: 2014-03-10 19:31:42, Info                  CSI    0000030c [SR] Cannot repair member file [l:22{11}]"wbemsvc.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3455: 2014-03-10 19:31:42, Info                  CSI    0000030e [SR] Cannot repair member file [l:22{11}]"wbemsvc.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 3456: 2014-03-10 19:31:42, Info                  CSI    0000030f [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
 Line 3461: 2014-03-10 19:31:42, Info                  CSI    00000312 [SR] Could not reproject corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\SysWOW64\wbem"\[l:22{11}]"wbemsvc.dll"; source file in store is also corrupted
 Line 3466: 2014-03-10 19:31:42, Info                  CSI    00000314 [SR] Repair complete
I'll post a fix for that error later
My System SpecsSystem Spec
12 Mar 2014   #6
kazceizdw

Windows 7 SP1 Home Premium 64-bit
 
 

Thanks, am looking forward to seeing it.
My System SpecsSystem Spec
14 Mar 2014   #7
kazceizdw

Windows 7 SP1 Home Premium 64-bit
 
 

I was able to resolve the issue myself.
Booting the unit off a 64-bit copy of MsDART (Win7), I have removed the wbemsvc.dll located in “C:\Windows\System32\wbem” and replaced the whole “Windows\winsxs\wow64_microsoft-windows-wmi-core_31bf3856ad364e35_6.1.7601.17514_none_21ceb2d66a98ec2f” folder with a copy of another one, taken from a working system. Rebooted in the safe mode, no problem. Rebooted again, logged on, launched the IE11 package I downloaded onto the desktop, was able to install the browser (at one point I was told that explorer.exe needs to be terminated only to be executed again later) without any problems. Restarted again, ran SFC /SCANNOAW, was told that there were errors but the scan was able to correct them all.

System is happy again.
Thanks for your help,
Ewa
My System SpecsSystem Spec
15 Mar 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Impressive! Well done, thanks for letting us know.
My System SpecsSystem Spec
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 IE10 installation on Win7x64 fails, error 0x80070643




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