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Windows 7: Window Update failing error code 800736B3

17 Mar 2014   #1
eaglewing

Windows 7 Home Premium 64
 
 
Window Update failing error code 800736B3

Hi.
I have a problem with Windows Update. It continues to fail with error code 800736B3. I have tried the update troubleshooter for Windows, I have ran scannow, I also have installed the update readiness tool and hotfix.
Still the updates fail.
I would greatly appreciate any help with this.
I have included the CBS flolder contents.
Thank you in advance for any insight!!!!!
Attachment 310809

Attachment 310811

Attachment 310812

Attachment 310813

Attachment 310814

Attachment 310815

Attachment 310819

Attachment 310820

Attachment 310821


My System SpecsSystem Spec
.
18 Mar 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR shows this...
Code:
Unavailable repair files:
 winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7601.17648_en-us_6687c1de75c8e03a.manifest
 winsxs\manifests\msil_mscorlib.resources_b77a5c561934e089_6.1.7601.21768_en-us_4fbc1bb28f6e72ee.manifest
I'll post a fix for it later - I have to get to work now
My System SpecsSystem Spec
18 Mar 2014   #3
eaglewing

Windows 7 Home Premium 64
 
 

Thank you very much Noel!! Hope your work day was smooth running~
Marc
My System SpecsSystem Spec
.

19 Mar 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - ewgaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ewgaa in the same place.
Open this folder - there should be one folder inside it (Manifests, )

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
19 Mar 2014   #5
eaglewing

Windows 7 Home Premium 64
 
 

Thank you Noel! When you say run the CheckSUR tool. What is that? The update readiness tool? How do i run it?
Thanks again!!
My System SpecsSystem Spec
19 Mar 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR = Check System Update Readiness

Just double-click on the downloaded file again - it'll go through the same procedure as last time, and hopefully fix the problems
My System SpecsSystem Spec
19 Mar 2014   #7
eaglewing

Windows 7 Home Premium 64
 
 
Fixed!

Noel, you are a genius!! It worked and all of my updates installed perfectly.
I can't thank you enough!
Is there a way to give you praise or commendations within the site?
I really appreciate your help!
Thank you!
Marc
My System SpecsSystem Spec
20 Mar 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


Just click on the balance/scales at the top right of any post to indicate approval

Good luck!
My System SpecsSystem Spec
04 May 2014   #9
ZSted1955

Windows 7 32bit
 
 

Noel, can you put the ewgaa.zip file in your drive again. I have the same problem and would like to try the fix you suggested. Thanks.
My System SpecsSystem Spec
04 May 2014   #10
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

ZSted1955. Welcome to Windows Seven Forums.

Please start a new thread as the instructions for fixing the problem in this thread is not necessarily applicable to your problem.
Attaching to the bottom of an old thread often causes delays in getting a reply.

Windows Update Posting Instructions
My System SpecsSystem Spec
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