Product Key Installed but not Genuine?

Techymike said:

Is this an upgrade or true new version? Some of the op systems require an older version to be installed first. You can always just select to not auto install the key code and call in the op system then appy the code manually to install a valid code.

I'm having a similar issue. I bought an "upgrade" package fir Windows 7 64bit Ultimate. I have the original Windows Vista DVD (a true disc) but I want to install W7 on new hardware. Previously, it would allow me to put in the prior (true) disc and then continue with the install. It did not, in this case. It would not accept the Win 7 product key because it didn't recognize (obviously) that I had upgraded from Windows Vista.

Is my only option now to uninstall W7, Install Windows Vista and then W7 over the top of it? Can I, at least, phone Microsoft and get an activation code when I'm ready to activate (I don't activate immediately - I wait until the install is stable).

All help appreciated... :)

Layback Bear said:

mag3 welcome to our forum.
I suggest that you start your own new thread so your problem can get proper attention.

Thanks much. As it turns out, I've been on the forum for a bit, just not posting as much.

It also turns out that it's no longer an issue. I was able to activate successfully this evening, albeit perhaps, not wanting to so quickly. If I have to do a full re-install, I'll have to call the center again. Ah well.

Thanks much... :)