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Windows 7: Windows Update Error 0x800B0100

19 Mar 2014   #1
aphughes

Windows 7 Home Premium x64
 
 
Windows Update Error 0x800B0100

When I installed the MS Tuesday updates for Feb. I got error 0x800B0100 for kb2901112, kb2911501, and kb2843630. When the updates for March came out, they all installed but these three still got the same error. I have tried several 'fixes': reset the update history; rename SoftwareDistribution\Download; went back to a previous checkpoint; manually installed from MS downloads; run Windows Update Troubleshooter; run System Update Readiness Tool; run sfc.exe (per this site); uninstalled and reinstalled .net framework (two of the problem updates are for an older version, I have 4.5.1, they are for 3.5.1). Still the same problem.

Thanks for any help.

CBS.zip attached


My System SpecsSystem Spec
.
19 Mar 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have some significant problems!

Here's the CheckSUR report summary...
Code:
Summary:
Seconds executed: 938
 Found 50 errors
  CSI Manifest Missing Total count: 4
  CSI Manifest All Zeros Total count: 22
  CBS MUM Corrupt Total count: 12
  CBS Catalog Corrupt Total count: 12
Unavailable repair files:
 winsxs\manifests\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22515_none_8277774b629404e6.manifest
 winsxs\manifests\x86_netfx-_vsavb7rt_b03f5f7f11d50a3a_6.1.7601.22553_none_3ca3033c8f1a4ab2.manifest
 winsxs\manifests\msil_system.web.resources_b03f5f7f11d50a3a_6.1.7601.18320_en-us_53dd4f2356138a68.manifest
 winsxs\manifests\amd64_netfx-system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7601.18320_none_7e1d06775ff8f8a9.manifest
 winsxs\manifests\x86_netfx-_vsavb7rt_b03f5f7f11d50a3a_6.1.7601.18354_none_53709358757303fc.manifest
 winsxs\manifests\amd64_system.web_b03f5f7f11d50a3a_6.1.7601.22515_none_6d0915a6d8526a13.manifest
 winsxs\manifests\amd64_netfx-web_engine_dll_b03f5f7f11d50a3a_6.1.7601.18320_none_c34fc404e0119b41.manifest
 winsxs\manifests\amd64_netfx-_vsavb7rtui_b03f5f7f11d50a3a_6.1.7601.22553_none_c644f371ed042100.manifest
 winsxs\manifests\amd64_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.18320_none_5199598a346f14bb.manifest
 winsxs\manifests\amd64_system.web_b03f5f7f11d50a3a_6.1.7601.18320_none_83d82ebcbea9a2ee.manifest
 winsxs\manifests\msil_microsoft.vsa.vb.codedomprocessor_b03f5f7f11d50a3a_6.1.7601.18354_none_18dc5c35af3891ba.manifest
 winsxs\manifests\msil_system.web.resources_b03f5f7f11d50a3a_6.1.7601.22515_en-us_3d0e360d6fbc518d.manifest
 winsxs\manifests\x86_system.web_b03f5f7f11d50a3a_6.1.7601.22515_none_b4b64c7decce9319.manifest
 winsxs\manifests\x86_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.18320_none_9946906148eb3dc1.manifest
 winsxs\manifests\msil_system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7601.22515_none_0b196e0ef4cad6cb.manifest
 winsxs\manifests\x86_system.web_b03f5f7f11d50a3a_6.1.7601.18320_none_cb856593d325cbf4.manifest
 winsxs\manifests\amd64_netfx-system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7601.22515_none_674ded6179a1bfce.manifest
 winsxs\manifests\msil_microsoft.vsa.vb.codedomprocessor_b03f5f7f11d50a3a_6.1.7601.22553_none_020ecc19c8dfd870.manifest
 winsxs\manifests\x86_netfx-web_engine_dll_b03f5f7f11d50a3a_6.1.7601.22515_none_f42de1c60e368b6c.manifest
 winsxs\manifests\amd64_netfx-web_engine_dll_b03f5f7f11d50a3a_6.1.7601.22515_none_ac80aaeef9ba6266.manifest
 winsxs\manifests\x86_netfx-_vsavb7rtui_b03f5f7f11d50a3a_6.1.7601.22553_none_0df22a4901804a06.manifest
 winsxs\manifests\amd64_netfx-_vsavb7rtui_b03f5f7f11d50a3a_6.1.7601.18354_none_dd12838dd35cda4a.manifest
 winsxs\manifests\x86_netfx-_vsavb7rtui_b03f5f7f11d50a3a_6.1.7601.18354_none_24bfba64e7d90350.manifest
 winsxs\manifests\x86_netfx-web_engine_dll_b03f5f7f11d50a3a_6.1.7601.18320_none_0afcfadbf48dc447.manifest
 winsxs\manifests\msil_system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7601.18320_none_21e88724db220fa6.manifest
 winsxs\manifests\amd64_netfx-aspnet_wp_exe_b03f5f7f11d50a3a_6.1.7601.22515_none_3aca40744e17dbe0.manifest
 servicing\packages\Package_1_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_3_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_5_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2843630_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB2843630_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB2843630~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB2843630~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB2901112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2901112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2911501_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2911501_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_1_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_1_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_3_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_5_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_5_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2843630_SP1~31bf3856ad364e35~amd64~~6.1.3.1.cat
 servicing\packages\Package_for_KB2843630_SP1~31bf3856ad364e35~amd64~~6.1.3.1.cat
 servicing\packages\Package_for_KB2843630~31bf3856ad364e35~amd64~~6.1.3.1.cat
 servicing\packages\Package_for_KB2843630~31bf3856ad364e35~amd64~~6.1.3.1.cat
 servicing\packages\Package_for_KB2901112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2901112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2911501_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2911501_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2911501~31bf3856ad364e35~amd64~~6.1.1.2.cat
I'll post a fix protocol when I can - tomorrow evening probably.
My System SpecsSystem Spec
20 Mar 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - aphaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder aphaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

21 Mar 2014   #4
aphughes

Windows 7 Home Premium x64
 
 

I did as you asked. Afterwards I checked for updates using Windows Update. It now shows the three original problem updates plus SUR kb947821. I did not attempt to install anything yet. Logs attached.
My System SpecsSystem Spec
21 Mar 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks like you miss-read part of my instructions
Code:
Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages
- all the Manifests were fixed, but none of the Packages.

Please try that part again, and run another CheckSUR scan - post the new CheckSUR.log file
My System SpecsSystem Spec
21 Mar 2014   #6
aphughes

Windows 7 Home Premium x64
 
 

mea culpa. I may be old but I remember being sharp.
My System SpecsSystem Spec
21 Mar 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


I know the feeling!

there's still a few left for us to fix...
Code:
Unavailable repair files:
 servicing\packages\Package_for_KB2843630_SP1~31bf3856ad364e35~amd64~~6.1.3.1.mum
 servicing\packages\Package_for_KB2901112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_for_KB2911501_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2843630_SP1~31bf3856ad364e35~amd64~~6.1.3.1.cat
 servicing\packages\Package_for_KB2901112_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
 servicing\packages\Package_for_KB2911501_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
I'll work on them when I can - back soon, I hope!
My System SpecsSystem Spec
21 Mar 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - aphab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder aphab in the same place.
Open this folder - there should be one folders insid it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
21 Mar 2014   #9
aphughes

Windows 7 Home Premium x64
 
 

Should I try to install the updates?
My System SpecsSystem Spec
21 Mar 2014   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Go for it!

DO a Check for Updates first, and then attempt the install of any found updates - if they fail, note the error shown, and post back with it.
My System SpecsSystem Spec
Reply

 Windows Update Error 0x800B0100




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