Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Pro - Not Genuine

23 Mar 2014   #1
Saxamo

Windows 7 Ultimate 64
 
 
Windows 7 Pro - Not Genuine

Hello there,

Quick intro. Machine at odd times shows that it is genuine.. next thing you know is that it says in bottom left corner that it is not genuine. If I go to properties in mycomputer and look at the activation area it says I have 3 days to activate, I click activate and it activates, genuine, leave machine alone for awhile and come back.. not genuine..

On a side note, if I change the UAC from anything other then OFF ( bottom notch ) pc will not log in and basically throws a error about eventeng.exe runtime. I have to leave the UAC off to be able to log into windows.. I have already done all my updates, sfc scannow and all is clean and good. In fact the machine is running perfectly fine with the exception of those two items above.

I have run hitman pro, I have eset NOD 32 on the machine, etc.. the machine is clean, and virus / malware free.

Here is my code:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q8V78-BQ2RK-8TPJB
Windows Product Key Hash: ZbDrwcwHWYFzIkGD8kty08TJjKo=
Windows Product ID: 00371-OEM-0635374-57805
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EEB9BB58-3329-4FC9-B5F7-AB39C0B5CA09}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EEB9BB58-3329-4FC9-B5F7-AB39C0B5CA09}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8TPJB</PKey><PID>00371-OEM-0635374-57805</PID><PIDType>3</PIDType><SID>S-1-5-21-2327493662-1297890158-1113437614</SID><SYSTEM><Manufacturer>Matsushita Electric Industrial Co.,Ltd.</Manufacturer><Model>CF-52ELNBD2M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.02L11</Version><SMBIOSVersion major="2" minor="4"/><Date>20090120000000.000000+000</Date></BIOS><HWID>7F563107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MATBIO</OEMID><OEMTableID>CF52-2  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: c33001fc-5e9c-4f27-8c05-e0154adb0db4
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-353-757805-02-1033-7601.0000-0822014
Installation ID: 000802800990038781351616856805101921671883268056342583
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 8TPJB
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/23/2014 8:56:28 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:23:2014 20:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GHWosc/p5F6f8eYGif8WR5dGuzWvVTlRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            MATBIO        CF52-2  
  FACP            MATBIO        CF52-2  
  HPET            A M I         ICH7HPET
  MCFG            A M I         GMCH945.
  ASF!            INTEL          HCG
  SLIC            MATBIO        CF52-2  
  SSDT            PmRef        CpuPm
  SSDT            PmRef        CpuPm
  SSDT            PmRef        CpuPm
  TCPA            MATBIO        CF52-2  
  SSDT            PmRef        CpuPm
I appreciate your help and your time in clearing this up.. Thanks!


My System SpecsSystem Spec
.
26 Mar 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The report shows the system as being licensed and genuine - it sounds as if you may be having system problems that just get in the way of the Software Protection Service every now and then.


Please follow the Windows Update Posting Instructions and post the requested data
Also

Please open Event Viewer
In the left pane, navigate to the Windows Logs
right-click on Applications and select 'Save all events as...' save as Apps.evtx
repeat for the System logs - save as Sys.evtx
Compress both files, and attach to your reply or upload to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link in your reply
My System SpecsSystem Spec
26 Mar 2014   #3
Saxamo

Windows 7 Ultimate 64
 
 

Hello NoelDP. Thanks for the reply. Unfortunately, I already rebuilt it. It would have been nice to see if the errors could be alleviated, but I did not have the time, this time. Thanks for the reply. Thanks for the attempt. I appreciate your time.

Kind regards,
Saxamo
My System SpecsSystem Spec
.

26 Mar 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No problem
Good luck with the new build!
My System SpecsSystem Spec
Reply

 Windows 7 Pro - Not Genuine




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
laptop says copy of windows 7 not genuine but it is genuine
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week. Can someone...
Windows Updates & Activation
Windows Genuine Issue, It says Genuine then say it is not, over & over
My HP Pavilion dv6 laptop suddenly has decided Windows is not Genuine. I put in the number on the bottom of the laptop and it says it is verified and good. But then after a while it goes back to saying it is not Genuine. I am out of the country at the moment, and I need to fix this in the meantime....
Windows Updates & Activation
Genuine Problems--Windows is not genuine.
I re-installed Windows 7 home premium on my refurbished optiplex 745. Whenever I entered my product key it froze, knowing i could enter it later, i skipped that step, hear are a few snapshots of the problem:
Installation & Setup
Why has my genuine Windows 7 Home Premium turned 'Un-genuine'?
Hi Sevenforums, I've bought an Asus Laptop last year with a genuine copy of windows 7 Home Premium. But, as of today, it has turned 'un-genuine'. Why is it so? What can I do? Thanks!
Windows Updates & Activation
ASUS Notebook - Genuine Windows but getting not genuine messages
Hi I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer. It has just recently started throwing up messages that my...
Windows Updates & Activation
'Windows not genuine' message even though it is genuine
Hello, I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem. But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis....
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:59.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App