Windows 7 Says it's not a valid install.


  1. Posts : 2
    Windows 7 Ultimate
       #1

    Windows 7 Says it's not a valid install.


    I just bought a used computer from a local repair store. After 1 day I got the message saying I don't have a valid copy of Windows 7. I searched and saw that I should DL and run MGADiag. Here's the printout.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-V9488-FGM44-2C9T3
    Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc=
    Windows Product ID: 00426-OEM-8992662-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F693FB0A-D1EC-4B6A-A0A3-A6E23202A2CD}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.130828-1532
    TTS Error: T:20140328140042402-
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F693FB0A-D1EC-4B6A-A0A3-A6E23202A2CD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2618546199-3407472292-2175213992</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>RB522UA-ABA a1730n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.03</Version><SMBIOSVersion major="2" minor="4"/><Date>20061130000000.000000+000</Date></BIOS><HWID>5D7F3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-WKS</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 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
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600010-02-1033-7601.0000-0872014
    Installation ID: 001370941806957283366423005800076973318492971805823574
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2C9T3
    License Status: Licensed
    Remaining Windows rearm count: 5
    Trusted time: 3/28/2014 3:20:16 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAgABAAAAAQABAAEAJJTwAzB3SCTiOyC+0Hy0EIC6NhddBY62
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-WKS
      SSDT            HPQOEM        SLIC-CPC
    Is there anything I need to be concerned about? I only have 5 days left on their return policy and I really can't afford to buy a stand alone version of Windows 7.

    Thanks!
    Last edited by slug; 28 Mar 2014 at 15:43.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    This machine was constructed TWO YEARS before Windows 7 was released - and therefore cannot possibly support a OEM_SLP Key for Windows 7 such as is currently installed.

    Apart from that, there is a Trusted Store tamper present - which could indicate either attempts to bypass activation and validation requirements, or the presence of malware. There is also a File mismatch which could indicate an attempt to install an Activation Exploit to avoid activation requirements.

    The installation cannot possibly be genuine.

    You should
    1) demand a refund from the vendor
    2) threaten them with legal action - in the US, the FBI has jurisdiction over counterfeit software, and threats of reporting the case to them will often yield positive responses ( or the rapid disappearance of the vendor)
    3) report the vendor to MS for them to follow up - How to Tell ? Hardware is your starting-point.
    4) NOT GIVE UP! - it's only if these frauds (and legally, they have committed fraud) are hounded to the ends of the earth that they will learn.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate
    Thread Starter
       #3

    Well I ran the 'activate windows' app from the Run box of the Start Menu and I ran the online Microsoft tool and both are saying it's a genuine install.

    Is it possible that it's somehow fooling them to report a false genuine? The 'Not Genuine' message in the bottom right of my screen disappeared too but it was there earlier.

    I hope someone from Microsoft can answer this because I have until tomorrow to return it.

    Thanks again.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Please post another MGADiag report - there is NO WAY this should be showing as genuine, unless you've changed the Product Key to a legitimate one.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    ..There are no MS employees who know anything about this subject on these (or almost any other) forums.
    You already have the most experienced person (possibly in the world) assisting you - me :)
    I have dealt with thousands of such cases both here and in the MS 'official forums' at Microsoft forums - Windows 7 Genuine Advantage Validation Issues (Windows 7) which I moderate for MS (unpaid! ).

    The only way you may get 'official' MS word - and it won't be in writing - is to attempt telephone activation and speak to an operator.
      My Computer


 

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