New
#31
Please upload the following files (compressed) again - the errors may have changed.
C:\Windows\Logs\CBS\CBS.log
C:\Windows\WindowsUpdate.log
Please also upload the Application and System Event logs...
Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.