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Windows 7: installing update during shutdown

22 Apr 2014   #11
Retiredbill

Win7, home premium, 64 bit
 
 

I would be happy to do this but for the life of me I can't find the "download" on the page with the instructions. Give me a hint.


My System SpecsSystem Spec
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22 Apr 2014   #12
derekimo

Microsoft Community Contributor Award Recipient

 
 

My System SpecsSystem Spec
23 Apr 2014   #13
Retiredbill

Win7, home premium, 64 bit
 
 

I downloaded thge Readiness tool you suggested. and selected the appropriate download for my system. It installed apparently properly (it said so) but I cannot locate it anywhere on my system. If it automatically runs, it hasn't improved any. I still can't download IE 10 to update my IE 8. It just won't complete. Is there anyway to delete IE 8 and then download IE 10?
My System SpecsSystem Spec
.

23 Apr 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The posting instructions tell you exactly what to do - please read and follow them.
My System SpecsSystem Spec
23 Apr 2014   #15
Retiredbill

Win7, home premium, 64 bit
 
 

What posting instructions? Do you mean installation instructions? If so I followed them to the letter.
My System SpecsSystem Spec
23 Apr 2014   #16
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Retiredbill View Post
What posting instructions? Do you mean installation instructions? If so I followed them to the letter.
Windows Update Posting Instructions
Quote:
3. Windows Update Error Codes

In your post, you need to specify what error codes/messages you are receiving when an update fails. The screenshot below shows where error codes are displayed:


4. Log Collection


The steps that we have done have limited automated fixing capabilities, however they are excellent diagnostic tools and generate very informative logs.
Navigate to the following folder:
C:\Windows\Logs
Right-click and on the CBS folder and select Copy.
Minimise all open windows and right-click on your Desktop, then select Paste.
Right-click on the CBS folder on your Desktop and select Send to > Compressed (zipped) folder.
A file, CBS.zip should appear on your Desktop.


Your post should include the error codes from step #3 and the CBS.zip file created in step #4. Here's how to attach it to your post:

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Apr 2014   #17
Retiredbill

Win7, home premium, 64 bit
 
 

Here goes. There error code I get when the IE 10 update fails is code 9c59. My current IE is version 8. I have even tried updating to version 10 with no success.
I am attaching 2 files. One is the CBS.zip and the other is the system info. Good luck
I tried uploading the 2 files and got the following message;
Server Error
500 - Internal Server Error
There is a problem with the resource you are looking for, andit cannot be displayed.
My System SpecsSystem Spec
25 Apr 2014   #18
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
25 Apr 2014   #19
Retiredbill

Win7, home premium, 64 bit
 
 

I followed those steps in the posting instructions exactly. Then I got the listed error message when I tried posting.
My System SpecsSystem Spec
25 Apr 2014   #20
derekimo

Microsoft Community Contributor Award Recipient

 
 

That error is probably from the file size being too large. Do you have a dropbox or onedrive that you can upload the file to and post a link?
My System SpecsSystem Spec
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 installing update during shutdown




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