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Windows 7: Windows update error - 8E5E03FB & 80070490

24 Apr 2014   #31
svaidy

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Oh bother!
either the script was wrong, or the filenames don't exist in the Recovery Environment.
I suspect the former is more likely

I'll have to get back to you for round 3
Any update on this Noel.. I also started getting Blue screen errors.


My System SpecsSystem Spec
.
24 Apr 2014   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - it's been a hectic week (again!).

I'm a little surprised by the Blue screen errors - I don't think that anything would be affected by what we've done.

Please run new a CheckSUR and SFC /SCANNOW and post the new CBS.log and CheckSUR.log files.
My System SpecsSystem Spec
26 Apr 2014   #33
svaidy

Windows 7 Ultimate x64
 
 

Have attached the requested files. Plz do the needful.
My System SpecsSystem Spec
.

26 Apr 2014   #34
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That list has gotten longer!
Maybe a look at the event logs will help?

Please open Event Viewer
In the left pane, navigate to the Windows Logs
right-click on Applications and select 'Save all events as...' save as Apps.evtx
repeat for the System logs - save as Sys.evtx
Compress both files, and attach to your reply or upload to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link in your reply
My System SpecsSystem Spec
26 Apr 2014   #35
Amazon132014

Windows 7 Home Premium 64bit
 
 
Windows Updates Failed More Than Six Times

I have been having this problem since April 14, 2014, I have contacted Microsoft in everyway that's possible to no avail. I have downloaded five different fixes recommended by the software that was downloaded to scan and fix my problems. Some found errors and couldn't fix them and other ones didn't find any errors after doing the scans. Microsoft repetitively download the updates over and over again when they fail to Install all using 150+ MB's of DATA.

I wasn't able to log-0n to Windows Live because my log-in attempts were just looped over and over again because the email codes sent to my email to complete the log-in were not accepted. I received 5 log-0n codes by email and two by Phone, none of them work. My Updates are still not installed as of today, I refuse to download and try to install them again because each time the download consumes 157.MB's+ of data usage. In two weeks this has eaten up more than 5GB of DATA Usage and now as of today I had to add an extra GB in order that I can continue my search for this solution... Help!
My System SpecsSystem Spec
26 Apr 2014   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please post the logs as requested - I need the raw data.
My System SpecsSystem Spec
27 Apr 2014   #37
svaidy

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
That list has gotten longer!
Maybe a look at the event logs will help?

Please open Event Viewer
In the left pane, navigate to the Windows Logs
right-click on Applications and select 'Save all events as...' save as Apps.evtx
repeat for the System logs - save as Sys.evtx
Compress both files, and attach to your reply or upload to your favourite fileshare site (preferably Dropbox or OneDrive/SkyDrive) and post a link in your reply
Hi Noel, Attached the Event Logs as requested.
My System SpecsSystem Spec
27 Apr 2014   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your hard disk is having problems - there are bad blocks/sectors showing in the System report
Please run a full CHKDSK scan...


Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot)

then post the new Applications Event log.
My System SpecsSystem Spec
27 Apr 2014   #39
svaidy

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Your hard disk is having problems - there are bad blocks/sectors showing in the System report
Please run a full CHKDSK scan...


Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot)

then post the new Applications Event log.
Attached Events Log after CHKDSK.
My System SpecsSystem Spec
27 Apr 2014   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CHKDSK was surprisingly error-free...
Code:
 
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.                         
CHKDSK is verifying files (stage 1 of 5)...
  229888 file records processed.                                         
File verification completed.
  404 large file records processed.                                   
  0 bad file records processed.                                     
  2 EA records processed.                                           
  92 reparse records processed.                                      
CHKDSK is verifying indexes (stage 2 of 5)...
  299022 index entries processed.                                        
Index verification completed.
  0 unindexed files scanned.                                        
  0 unindexed files recovered.                                      
CHKDSK is verifying security descriptors (stage 3 of 5)...
  229888 file SDs/SIDs processed.                                        
Cleaning up 127 unused index entries from index $SII of file 0x9.
Cleaning up 127 unused index entries from index $SDH of file 0x9.
Cleaning up 127 unused security descriptors.
Security descriptor verification completed.
  34568 data files processed.                                           
CHKDSK is verifying Usn Journal...
  36604928 USN bytes processed.                                            
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  229872 files processed.                                                
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  9442711 free clusters processed.                                        
Free space verification is complete.
Windows has checked the file system and found no problems.
 209611775 KB total disk space.
 171400128 KB in 161856 files.
    101244 KB in 34569 indexes.
        12 KB in bad sectors.
    339547 KB in use by the system.
     65536 KB occupied by the log file.
  37770844 KB available on disk.
      4096 bytes in each allocation unit.
  52402943 total allocation units on disk.
   9442711 allocation units available on disk.
This doesn't really explain the bad-block errors that I saw in the earlier System log - although the 12KB of bad sectors could indicate a failing drive, they have been present for at least 15 months and don't appear to be growing. I was expecting at least two or three new bad sectors.

Let's see if that's made any difference to the CheckSUR - please run CheckSUR again, and post the new log file.
My System SpecsSystem Spec
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 Windows update error - 8E5E03FB & 80070490




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