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Windows 7: Windows cannot update

20 Apr 2014   #51
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK, we can get rid of the CTR driver, then

Please open an Elevated Command Prompt, and run the following commands

REG DELETE HKLM\SYSTEM\CurrentControlSet\Services\CVHSVC
NET START CVHSVC
SC QUERYEX CVHSVC
(with luck, you'll get error messages for both the last two commands - saying 'not found' or similar)
post the results and reboot


My System SpecsSystem Spec
.
20 Apr 2014   #52
Rookie27

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
OK, we can get rid of the CTR driver, then

Please open an Elevated Command Prompt, and run the following commands

REG DELETE HKLM\SYSTEM\CurrentControlSet\Services\CVHSVC
NET START CVHSVC
SC QUERYEX CVHSVC
(with luck, you'll get error messages for both the last two commands - saying 'not found' or similar)
post the results and reboot
Hmm.. no wait, haven't uninstalled Office 2010. Uninstalling now.
My System SpecsSystem Spec
20 Apr 2014   #53
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That would tend to explain why it's trying to install updates for Office

You can leave Office 2007 installed, so far as I know, it's not involved here (but it is being affected by the WU problems, so an uninstall/reinstall may actually be a good idea!)
My System SpecsSystem Spec
.

20 Apr 2014   #54
Rookie27

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
That would tend to explain why it's trying to install updates for Office

You can leave Office 2007 installed, so far as I know, it's not involved here (but it is being affected by the WU problems, so an uninstall/reinstall may actually be a good idea!)
You mean I should reinstall Office 2007?
My System SpecsSystem Spec
20 Apr 2014   #55
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


First, try running this Fixit - http://go.microsoft.com/?linkid=9684287 once complete, reboot and attempt the update again.

If it still fails, open an Elevated Command Prompt, and run the following command...

REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage

post the output

(Error message when you try to install some of the Office 2003 or Office XP updates: "No valid sequence could be found for the set of patches" and You receive an error message when you install an Office program or open an Office program or document refer)


Aargh! - wrong thread!
My System SpecsSystem Spec
20 Apr 2014   #56
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not unless you feel like it
My System SpecsSystem Spec
20 Apr 2014   #57
Rookie27

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post

First, try running this Fixit - http://go.microsoft.com/?linkid=9684287 once complete, reboot and attempt the update again.

If it still fails, open an Elevated Command Prompt, and run the following command...

REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage

post the output

(Error message when you try to install some of the Office 2003 or Office XP updates: "No valid sequence could be found for the set of patches" and You receive an error message when you install an Office program or open an Office program or document refer)


Aargh! - wrong thread!
Lol. It'd take me a while to get everything done. I'm diagnosing an external hard disk, it's taking forever.
My System SpecsSystem Spec
20 Apr 2014   #58
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If you're using CHKDSK /R, it could take anything up to 24hours depending on disk size! It's not a good idea to try and stop it either
No problem - I have to go out anyhow.
My System SpecsSystem Spec
20 Apr 2014   #59
Rookie27

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
If you're using CHKDSK /R, it could take anything up to 24hours depending on disk size! It's not a good idea to try and stop it either
No problem - I have to go out anyhow.
No no, using SpeedFan. 20% of test remaining. Talk to you tomorrow then.
My System SpecsSystem Spec
20 Apr 2014   #60
Rookie27

Windows 7 Home Premium 64 bit
 
 

Noel, if the Short Test and Extended Test of SpeedFan says no error, but the in-depth online analysis says fitness is only 50%, should I be worried?

Anyway, the latest ATI driver won't install. Says the software/hardware is incompatible. Tried it twice. 1st time normal uninstall, 2nd time with the Cleanup tool. Even used the automatic driver detect tool but it still says incompatible.

Had to System Restore twice because of that. The 1st System Restore said it didn't restore successfully. But everything seems fine to me... Hope the files are not seriously messed up.

I think I uninstalled Office 2010 and Click-to-run but I'm not really sure. Can't uninstall Office 2007. It says uninstall could not complete successfully and the programs are still running on my system.

Hmm.. what a headache.
My System SpecsSystem Spec
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