Windows cannot update

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #61

    maybe.... follow the Blue Screen of Death (BSOD) Posting Instructions and just post the resulting file here.
      My Computer


  2. Posts : 69
    Windows 7 Home Premium 64 bit
    Thread Starter
       #62

    NoelDP said:
    maybe.... follow the Blue Screen of Death (BSOD) Posting Instructions and just post the resulting file here.
    Sorry for putting you through this.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #63

    Hey, this is fun! :)

    OK - a quick look shows that you have been having major problems with WinPatrol - please uninstall it completely.
    Please also disable real-time monitoring by SpyBot.
    You have Ashampoo installed - this has been known to cause problems in the past. Please ensure that you have the latest updates for it installed.

    I've never used SpeedFan - I was under the impression that all it did with HD's was query the SMART information for the temperatures?
      My Computer


  4. Posts : 69
    Windows 7 Home Premium 64 bit
    Thread Starter
       #64

    NoelDP said:
    Hey, this is fun! :)

    OK - a quick look shows that you have been having major problems with WinPatrol - please uninstall it completely.
    Please also disable real-time monitoring by SpyBot.
    You have Ashampoo installed - this has been known to cause problems in the past. Please ensure that you have the latest updates for it installed.

    I've never used SpeedFan - I was under the impression that all it did with HD's was query the SMART information for the temperatures?
    You mean, stop using WinPatrol and the SpyBot real-time monitoring completely?

    I'll uninstall Ashampoo. Do you know any good alternative free burning software?

    I don't know man.. just got worried when I saw the online analysis of that drive. What software would you recommend to diagnose a drive?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #65

    I mean uninstall Winpatrol completely - It's been crashing on a regular basis anyhow.
    SpyBot should be set so that it doesn't load on startup - it's known to sometimes cause problems with WU and other installs. (specifically, if you have Teatimer installed/running, it can prevent update installations!)


    You have a Western Digital drive installed - the best thing to use is WD's own diagnostic tool...
    WD Support / Downloads / SATA & SAS / WD VelociRaptor

    Ashampoo may be fine nowadays - I'm more concerned if it's an up-to-date version you have, or not.

    Depending on what you want to burn, Windows has its own tools, which may well be sufficient.
      My Computer


  6. Posts : 69
    Windows 7 Home Premium 64 bit
    Thread Starter
       #66

    NoelDP said:
    I mean uninstall Winpatrol completely - It's been crashing on a regular basis anyhow.
    SpyBot should be set so that it doesn't load on startup - it's known to sometimes cause problems with WU and other installs. (specifically, if you have Teatimer installed/running, it can prevent update installations!)


    You have a Western Digital drive installed - the best thing to use is WD's own diagnostic tool...
    WD Support / Downloads / SATA & SAS / WD VelociRaptor

    Ashampoo may be fine nowadays - I'm more concerned if it's an up-to-date version you have, or not.

    Depending on what you want to burn, Windows has its own tools, which may well be sufficient.
    Ok, uninstalled WinPatrol and Ashampoo. Still can't uninstall Office 2007

    Urm no, I'm trying to diagnose an external disk from Buffalo. Can't find any tools from them.

    Not sure which Spybot settings to change. Do you mean deactivate all of these 3?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #67

    I take it that you have the Home edition of Spybot, rather than the Free one?
    If that's the case, then it will be conflicting with your Avast install, and you must disable one or the other.
    I'd be inclined to disable all three settings in the options above.

    Ah - your external Buffalo... which model is it? Mine (a QVL) uses a different filesystem to Windows - I'd have to extract the disk and run it as a slave booting to the manufacturer's test utility, to test it properly.
    I've not checked to see if it has any inbuilt diagnostics that look as if they could do a similar job.
      My Computer


  8. Posts : 69
    Windows 7 Home Premium 64 bit
    Thread Starter
       #68

    NoelDP said:
    I take it that you have the Home edition of Spybot, rather than the Free one?
    If that's the case, then it will be conflicting with your Avast install, and you must disable one or the other.
    I'd be inclined to disable all three settings in the options above.

    Ah - your external Buffalo... which model is it? Mine (a QVL) uses a different filesystem to Windows - I'd have to extract the disk and run it as a slave booting to the manufacturer's test utility, to test it properly.
    I've not checked to see if it has any inbuilt diagnostics that look as if they could do a similar job.
    No, I'm using the free version.
      My Computer


  9. Posts : 69
    Windows 7 Home Premium 64 bit
    Thread Starter
       #69

    The model is a HD-PXT500U2. CrystalDiskInfo says it's health is good. So.. 3 out of 4 tests say it's ok, so I shouldn't be too worried, right?

    I've disabled all Spybot startups and deactivated those 3 features. What should I do next?
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #70

    Please attempt to install only the oldest update found after a fresh Check for Updates.
    What happens? what error message do you get? (If any)
    post new CBS.log and a new C:\Windows\windowsupdate.log file
      My Computer


 
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