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Windows 7: Not Genuine message after computer crash

21 Apr 2014   #1
DarkBeer

Windows 7 Enterprise 64 bit
 
 
Not Genuine message after computer crash

Had an issue a little over a month ago where a Dell Optiplex 790 did not boot properly after an update. After several attempts to scan and fix the computer, I was able to get it running again. There are still a couple of issues such as not showing any Windows updates applied, and we can't run our usual Radmin remote control tool, but I have been able to use a different tool to resolve that for now. We are getting the not genuine message. Diagnostics report is listed below, and there are several files that are showing issues. I would rather not deploy a new computer to this remote location right now if this one can be repaired. Thank you for any assistance!

Code:
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
   
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
  Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
  Windows Product ID: 00392-918-5000002-85468
  Windows Product ID Type: 1
  Windows License Type: KMS Client
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {746C07B3-57ED-460D-A3E1-374B20A4C01D}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130708-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
   
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
   
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
   
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
   
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
   
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
   
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
   
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{746C07B3-57ED-460D-A3E1-374B20A4C01D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85468</PID><PIDType>1</PIDType><SID>S-1-5-21-1444318532-1955307967-4251193231</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 790</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>81463B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
   
  Spsys.log Content: 0x80070002
   
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
   
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3422011
  Installation ID: 001195948362065292170895600422378074850821161861025885
  Partial Product Key: HVTHH
  License Status: Licensed
  Volume activation expiration: 250560 minute(s) (174 day(s))
  Remaining Windows rearm count: 1
  Trusted time: 4/21/2014 9:41:09 AM
   
  Key Management Service client information
      Client Machine ID (CMID): d7d0f6d5-fbaf-41ab-9973-c551f26b8837
      DNS auto-discovery: KMS name not available
      KMS machine extended PID: 55041-00206-271-131181-03-1033-7601.0000-3192013
      Activation interval: 120 minutes
      Renewal interval: 10080 minutes
      KMS host caching is enabled
   
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
   
   
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln0saWgKiHQi/2jYUMnkvyKWLnM=
   
  OEM Activation 1.0 Data-->
  N/A
   
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name            OEMID Value      OEMTableID Value
    APIC                                   DELL                     CBX3   
    FACP                                  DELL                     CBX3   
    HPET                                  A M I                      PCHHPET
    BOOT                                DELL                     CBX3    
    MCFG                                DELL                     SNDYBRDG
    TCPA                                                                
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SLIC                                   DELL                     CBX3



My System SpecsSystem Spec
.
30 Apr 2014   #2
DarkBeer

Windows 7 Enterprise 64 bit
 
 

Any suggestions on how to resolve this?
My System SpecsSystem Spec
01 May 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
My System SpecsSystem Spec
.

01 May 2014   #4
DarkBeer

Windows 7 Enterprise 64 bit
 
 

Installed the Intel Rapid Storage Drivers and rebooted twice. New MGADiag report:

Code:
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
   
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
  Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
  Windows Product ID: 00392-918-5000002-85468
  Windows Product ID Type: 1
  Windows License Type: KMS Client
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {746C07B3-57ED-460D-A3E1-374B20A4C01D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130708-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
   
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
   
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
   
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
   
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
   
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
   
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
   
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{746C07B3-57ED-460D-A3E1-374B20A4C01D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85468</PID><PIDType>1</PIDType><SID>S-1-5-21-1444318532-1955307967-4251193231</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 790</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>81463B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
   
  Spsys.log Content: 0x80070002
   
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
   
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3422011
  Installation ID: 006065910416317246548365178002747793742656041644521612
  Partial Product Key: HVTHH
  License Status: Additional grace period (KMS license expired or hardware out of tolerance)
  Time remaining: 43200 minute(s) (30 day(s))
  Remaining Windows rearm count: 2
  Trusted time: 5/1/2014 11:08:57 AM
  Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
   
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
   
   
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln0saRyQiHR6EWjYUMnkvyKWLnM=
   
  OEM Activation 1.0 Data-->
  N/A
   
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name            OEMID Value      OEMTableID Value
    APIC                                   DELL                     CBX3   
    FACP                                  DELL                     CBX3   
    HPET                                  A M I                      PCHHPET
    BOOT                                DELL                     CBX3    
    MCFG                                DELL                     SNDYBRDG
    TCPA                                                                
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SLIC                                   DELL                     CBX3
My System SpecsSystem Spec
01 May 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That doesn't appear to have worked - so we go to plan B...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.

My System SpecsSystem Spec
01 May 2014   #6
DarkBeer

Windows 7 Enterprise 64 bit
 
 

Looks like that took care of it! Licensing shows as active now. I'm still having an issue with the remote admin tool, but that isn't related to this. I appreciate the help!
Code:
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
   
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
  Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
  Windows Product ID: 00392-918-5000002-85468
  Windows Product ID Type: 1
  Windows License Type: KMS Client
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {746C07B3-57ED-460D-A3E1-374B20A4C01D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130708-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
   
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
   
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
   
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
   
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
   
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
   
  File Scan Data-->
   
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{746C07B3-57ED-460D-A3E1-374B20A4C01D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85468</PID><PIDType>1</PIDType><SID>S-1-5-21-1444318532-1955307967-4251193231</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 790</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>81463B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
   
  Spsys.log Content: 0x80070002
   
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
   
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3422011
  Installation ID: 006065910416317246548365178002747793742656041644521612
  Partial Product Key: HVTHH
  License Status: Licensed
  Volume activation expiration: 259140 minute(s) (179 day(s))
  Remaining Windows rearm count: 1
  Trusted time: 5/1/2014 1:30:23 PM
   
  Key Management Service client information
      Client Machine ID (CMID): d7d0f6d5-fbaf-41ab-9973-c551f26b8837
      KMS machine name from DNS: edkmshost.countrymark.com:1688
      KMS machine extended PID: 55041-00206-271-131181-03-1033-7601.0000-3192013
      Activation interval: 120 minutes
      Renewal interval: 10080 minutes
      KMS host caching is enabled
   
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
   
   
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln0saRyQiHR6EWjYUMnkvyKWLnM=
   
  OEM Activation 1.0 Data-->
  N/A
   
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name            OEMID Value      OEMTableID Value
    APIC                                   DELL                     CBX3   
    FACP                                  DELL                     CBX3   
    HPET                                  A M I                      PCHHPET
    BOOT                                DELL                     CBX3    
    MCFG                                DELL                     SNDYBRDG
    TCPA                                                                
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SLIC                                   DELL                     CBX3
My System SpecsSystem Spec
01 May 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks fine now - you may want to start a new thread about your remoting problems.
Good luck!
My System SpecsSystem Spec
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 Not Genuine message after computer crash




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