New
#1
KB2930275 errors out, code 80073718b
Dang. Anyone else encounter this? Any tips? Thanks.
KB2930275 errors out, code 80073718b
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New #2
did you not read this before posting:Windows Update Posting Instructions, not trying to sound rude, but thes people need to help you and diagnose the problem and help you
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New #3
Thanks techtitan100.
I ran SURT and the SFC scan, but still get the same error.
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New #4
CheckSUR is showing a large number of problems...
[CODE]
Summary:
Seconds executed: 69
Found 92 errors
CSI Payload File Missing Total count: 27
CSI Missing Winning Component Key Total count: 65
CODE]
Almost certainly, the missing payload files are caused by mistakenly running a 'cleanup' tool such as ASC or WiseFixer - so I would tend to assume that the others are present for the same reason.
If you have knowingly used such a tool, then please UNDO anything it claims to have done, prior to uninstalling completely, and running the Windows Update Posting Instructions again - then post all the requested data
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New #5
NoelDP, I do run a cleanup program called Wise Care 365 almost everyday, but I don't know how to undo what it has done. Can these Payload Files be recreated somehow?
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New #6
The payload files are the easy bit - it's the registry problems which concern me.
Please check the manual/help files for WiseCare and see if they offer any help - it may (although I doubt it) have created restorable backups.
How often is this utility updated? - even if it ever was working as it should do, unless it's regularly updated, is is worse than useless. It's my belief that it's the cause of many of your problems, and should be uninstalled - and a refund demanded from the manufacturers. I'm also tempted to suggest that you make a claim for damages (although I'm sure that their Ts&Cs exclude such a claim, it makes the point that the program is not fit-for-purpose).
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New #7
Wise Care is a free "mild" cleanup utility similar to CCleaner. I didn't think it was the culprit, BUT I remembered trying a cleanup program called PrivaZer (friend recommended.. haha)! I ran PrivaZer two months ago, so I restored an image backup from before that date. Voila! That fixed the problem. All updates completed successfully.
Thanks for pointing me in the right direction, NoelDP.
No more PrivaZer for me.
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New #8
...and please get rid of WiseCare as well - it may be 'mild' - but it's positively the cause of a number of problems with Windows Updates.
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New #9
Please also run new SFC and CheckSUR scans and post the results - let's make sure that there's nothing hiding in the woodwork!
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New #10
Ran SURT. Then ran SFC scan several times. Looks like there is still some corruption out there. Don't know how serious it all is, or how far back it goes. But KB2939275 definitely installed successfully.
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