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Windows 7: Windows 7 Enterprise Activation Error

22 Apr 2014   #1
lucid

Windows 7 Enterprise
 
 
Windows 7 Enterprise Activation Error

Hi,
I bought a laptop (Lenovo X230) a couple of months ago from a seller on ebay. The machine came pre-loaded with Windows 7 Enterprise SP1 and MS Office 2010 Pro versions.
The laptop was working fine until a couple of days ago when I suddenly received a message about Windows activation error. MS Office started complaining about activation issues at the same time.
I tried to install latest Windows patches and used tools like slmgr/slui etc but to no avail. I keep getting errors.

The diagnostic report is pasted below. Can someone please advise on next steps?

Thanks and regards.

Code:
=================
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85170
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {1D784B12-0893-4FA0-8186-9B9BD037C7DE}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1D784B12-0893-4FA0-8186-9B9BD037C7DE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85170</PID><PIDType>1</PIDType><SID>S-1-5-21-414467781-4195421924-257609828</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2325J67</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G2ET91WW (2.51 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20130114000000.000000+000</Date></BIOS><HWID>6BF20400018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-G2   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-1122014
Installation ID: 011506654353995293869953792765795221483371185472644176
Partial Product Key: HVTHH
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Time remaining: 41760 minute(s) (29 day(s))
Remaining Windows rearm count: 2
Trusted time: 22/04/2014 14:58:25
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:14:2014 15:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAAAgABAAEAAAACAAAAAwABAAEA6GHcrhwvcBPSJiRK/If8RcSbihm67pZj

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            LENOVO        TP-G2   
  FACP            LENOVO        TP-G2   
  HPET            LENOVO        TP-G2   
  MCFG            LENOVO        TP-G2   
  SLIC            LENOVO        TP-G2   
  TCPA            PTL        LENOVO
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  ECDT            LENOVO        TP-G2   
  FPDT            LENOVO        TP-G2   
  ASF!            LENOVO        TP-G2   
  UEFI            LENOVO        TP-G2   
  UEFI            LENOVO        TP-G2   
  POAT            LENOVO        TP-G2   
  SSDT            LENOVO        TP-SSDT2
  SSDT            LENOVO        TP-SSDT2
  UEFI            LENOVO        TP-G2   
  DBG2            LENOVO        TP-G2   


============================



My System SpecsSystem Spec
.
22 Apr 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Volume licences such as this can never be legitimately sold and you will not be able to activate it. Try to get a refund from the seller if possible.
My System SpecsSystem Spec
22 Apr 2014   #3
lucid

Windows 7 Enterprise
 
 

Hi,

Thanks for the feedback. I am not sure I understand correctly. Lenovo laptops are sold in bulk on ebay with pre-activated Windows and MS Office software. Why wouldn't that be legitimate?

I am getting error code 0x8007007B when I try to activate the key. Microsoft suggests at Error 0x8007232b or 0x8007007B occurs when you try to activate Windows that one of the ways to resolve the error is to use a Mass Activation Key. However, there is no mention of Volume licensing being illegitimate. Can you please explain?

Regards
My System SpecsSystem Spec
.

22 Apr 2014   #4
lucid

Windows 7 Enterprise
 
 

OK, got your point. Seems I'll have to ask the seller to provide a MAK for my Windows 7 and MS Office copies. KMS client based copies should not have been sold outside the company where it was licensed.

Thanks.

Regards.
My System SpecsSystem Spec
22 Apr 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

You will not be able to get a MAK licence key. These licences are not for sale to the genral public, and certainly not over Ebay. These sorts of sales are cons. Your best bet is to attempt to get a refund.

Read more:
https://www.microsoft.com/licensing/...ation-faq.aspx
My System SpecsSystem Spec
22 Apr 2014   #6
techtitan100

Windows 7 Pro 64bit
 
 

what version of Windows does this laptop have a COA sticker for, because you can try and do a clean install of that and use the product key on the COA sticker to activate and then after the clean install go to Lenovo's website and download all the proper drivers for your product
My System SpecsSystem Spec
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