New
#1
Error 800B0100-Important update categorised as not applicable to PC
Hi everyone
I am a newbie and I am sure its "not the tool but the mechanic" and is obvious but here goes:
Issue 1
3 important updates in Windows update reveal error 800B0100. They are KB:2604115, 2729452 and 2898857. They do not install. On PC they are called updates for Windows 7 yet, on-line they are called Windows6.1. Attempt at manual downloading on-line, results in message for KB: 2604115 and 2898857 "updates not applicable for my computer" what???. KB 2604115 starts to install then says 'Not installed". Microsoft Fixit says, prob installing recent updates, error 0x800B0100, and crypto service components are not registered. Have run Update Readiness Tool and Hotfix KB947821. Not resolved.
Curious that they are termed Windows 7 updates on PC in Windows Update yet online they say they are for Windows 6.1. Also statement that KB 2604115 and 2898857 are not applicable to my computer.
Do I need to worry about these or just ignore?
Issue 2
The Internet Explorer icon just disappeared. Have been IE and Mozilla. I click on IE button in the Start button and a box pops up that says "C:/Program File/Internet Explorer/explorer.exe is not a valid Win32 application". Tried to download internet explorer again but to no avail.
Thanks everyone for any advice
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JXQF8-BC3TX-CC89W
Windows Product Key Hash: u1adjk4W9l2maCcoLN2vpNp+ka8=
Windows Product ID: 00359-OEM-8703334-05242
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3DC8D3AF-7402-49A2-AFAF-CA32A4E3A3E6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Project Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3DC8D3AF-7402-49A2-AFAF-CA32A4E3A3E6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CC89W</PKey><PID>00359-OEM-8703334-05242</PID><PIDType>3</PIDType><SID>S-1-5-21-1906030294-1552307222-466000435</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="6"/><Date>20110323000000.000000+000</Date></BIOS><HWID>25433607018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>A223674B34C9F78</Val><Hash>Rgn5dpuuiiR49L7SSsIckzr/weI=</Hash><Pid>84888-956-2647907-63607</Pid><PidType>1</PidType></Product></Products><Applications><App Id="3A" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-033-305242-02-3081-7600.0000-0562011
Installation ID: 018725332486006273190603717991241260220984954152590991
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CC89W
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 8/05/2014 4:34:36 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAln0e66YH4NtiNOoCSt3UgDDhMjB8ty5z
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC