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Windows 7: Error Code 800B0100 when installing update KB2929961

08 May 2014   #1
bryson189

Windows 7 Ultimate x64
 
 
Error Code 800B0100 when installing update KB2929961

Installed Windows 7 Ultimate 64 bit a day ago and I managed to install every update except for the "Security Update for Windows 7 for x64-based Systems (KB2929961)".

When Windows Update is ran, I get the message "Code 800B0100 Windows Update encountered an unknown error."

I have tried the Microsoft Fix It and Troubleshooting program, manually downloading and installing the individual update from the Windows Download Center, and disabling my firewall but all to no avail.

I followed the steps posted by NoelDP in this thread:
Windows Update Error Code 800B0100

The CheckSUR.log and CheckSUR.persist.log files from the System Update Readiness Tool have been attached.

Any help would be greatly appreciated. Thanks.


My System SpecsSystem Spec
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08 May 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the error list from CheckSUR
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.18386_none_b87818a85e3df7a0.manifest
 winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.18386_none_c2ccc2fa929eb99b.manifest
 winsxs\manifests\amd64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22590_none_b8f0e5b177691878.manifest
 winsxs\manifests\wow64_microsoft-windows-qedit_31bf3856ad364e35_6.1.7601.22590_none_c3459003abc9da73.manifest
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2929961~31bf3856ad364e35~amd64~~6.1.1.1.cat
I'll post a fix protocol a bit later - shouldn't take too long.
My System SpecsSystem Spec
08 May 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - bs1aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bs1aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

09 May 2014   #4
bryson189

Windows 7 Ultimate x64
 
 

Hey NoelDP,

The new CheckSUR.log and CheckSUR.persist.log files have been attached.

Thanks
My System SpecsSystem Spec
10 May 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - that's fixed all the CheckSUR problems.

With any luck, your updates should install now - if not, what is the new error code?
My System SpecsSystem Spec
10 May 2014   #6
bryson189

Windows 7 Ultimate x64
 
 

Wow, that was a pretty easy fix. Thanks a lot NoelDP.
My System SpecsSystem Spec
11 May 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Easy when you know how - impossible if you don't

Good luck!
My System SpecsSystem Spec
11 May 2014   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Easy when you know how - impossible if you don't

Good luck!


Easy my aching ying yang.
A 747 is easy to fly when you know how.
My System SpecsSystem Spec
11 May 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hey - according to all the disaster movies, 747's are a doddle
My System SpecsSystem Spec
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