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Windows 7: Windows Update 800b0100 error

14 May 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - all fixed now

Windows will do its own cleanup after a while - if not simply delete the entire C:\Windows\Temp\CheckSur folder
You can also delete the downloaded files and the extracted folders.

If we're lucky, Windows Updates should work properly now - if not, what exact error message do you get?


My System SpecsSystem Spec
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14 May 2014   #12
Darkstorm40

Windows 7 Home Premium 64bit
 
 

Good news and bad news.

Good news - all system updates now go through

Bad news - one is now causing my PC to not boot.

After installation, I rebooted but it blue screened and dropped into System Repair. A system restore got me back and, through trial and error (and a lot of reboots and some further system restores) I've found the issue to be the Microsoft Security Update KB2930275. If I install that bad boy my system will no longer boot.

Is there any chance the work you've done has caused this or is it coincidence? Any idea where I go now to get this one fixed?

David.
My System SpecsSystem Spec
19 May 2014   #13
Darkstorm40

Windows 7 Home Premium 64bit
 
 

Anybody have any thoughts on this or is hiding the update the way to go?

David.
My System SpecsSystem Spec
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19 May 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'm going to take a flying guess here and say that Norton is involved somewhere...
KB2930275 - MS14-015 - Did anyone has issues? | Symantec Connect Community
My System SpecsSystem Spec
19 May 2014   #15
Darkstorm40

Windows 7 Home Premium 64bit
 
 

Sadly not, don't use Norton, or indeed any other anti-virus so it's not that.

David.
My System SpecsSystem Spec
19 May 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No AV at all? are you sure that you're not infected/infested? How do you know?
My System SpecsSystem Spec
19 May 2014   #17
Darkstorm40

Windows 7 Home Premium 64bit
 
 

I knew I'd get asked It's only used by me and I've *very* careful about security. I run ad-hoc scans just to make 100% sure but they're always clean - however, I'll do one tonight to make sure.

David.
My System SpecsSystem Spec
26 May 2014   #18
Darkstorm40

Windows 7 Home Premium 64bit
 
 

Sorry for the delay in responding. You see, I was wrong. Had a malware infection. All cleaned up and I've learnt my lesson - anti-virus remains installed from now on.

However, that KB installation is STILL causing the same problem. Any one have any further ideas on what it could be?

David.
My System SpecsSystem Spec
26 May 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 



Run another SFC and CheckSUR, then post the logs, together with the windowsupdate.log and we'll have another look.
My System SpecsSystem Spec
27 May 2014   #20
Darkstorm40

Windows 7 Home Premium 64bit
 
 

Attached.
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 Windows Update 800b0100 error




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