Hi I started geting this error and I can not update my Windows. I contacted Microsoft support and they told me that I have a virus or malware. I checked with a sofware supplied by them and I dont have any virus or malware. I called them back and they told me that I have to pay them 99 dollars to fix my issue.
Any sugestins how I can do this by myslef.
Thank you in advance.
This error is typically caused by bad connection.
This is often caused by malware - what did MS have you run?
Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.
Delete everything it finds
I downloaded the software suggested by you , scanned my computer and deleted founded files but I still can not update my Windows. When I scan and try to repair my registry in command line I am getting the worming that the scanner found some corupt files but was not able to fix them
Last edited by lio1972; 15 May 2014 at 17:17.
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