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Windows 7: Windows update repeatedly failing with 3 updates

20 May 2014   #11
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Okay, ran it again and now SFC scan without an errors! I will try windows update again now and see how it goes. Attached is the CBS zip after the most recent clean SFC scan.


My System SpecsSystem Spec
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20 May 2014   #12
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Hmm. Well tried installing KB2871997 without success, again received error 80070490.

Should I try any other updates or alternative next steps?

Thanks, sam.
My System SpecsSystem Spec
20 May 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Not surprising - we haven't yet addressed the errors in the CheckSUR report.

First we need to update the CheckSUR scan, in case the repairs we've already done make a difference - please run the CheckSUR tool again, and post the new C:\Windows\Logs\CBS\CheckSUR.log file
My System SpecsSystem Spec
.

20 May 2014   #14
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Ah, I was over eager to get things moving apparently. Attached is the checkSUR log, let me know if that is the right one.
My System SpecsSystem Spec
21 May 2014   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's the one

Here's the error list...
Code:
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64~~0.0.0.0 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4 Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
(f) CBS Watchlist Component Missing 0x80070002 x86_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_900a574dfc4d4e9e Package_3_for_KB2799494~31bf3856ad364e35~amd64~~6.1.1.0 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Packages
(f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_114_for_KB2661254~31bf3856ad364e35~amd64~~6.1.1.3  failed to get Visibility
Let's see if another tool helps clear those errors in default mode.

Please download SFCFix from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe and save it to your desktop (we'll need it later anyhow, I think)

Once saved, double-click on it and accept the warnings. It'll run, and create a file SFCFix.log on the desktop - please upload it to your reply.
My System SpecsSystem Spec
21 May 2014   #16
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Hello. Downloaded SFCfix and ran, but appears to have run into an error. Attached is the log.
My System SpecsSystem Spec
21 May 2014   #17
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

A little more info. Desktop is on a separate drive from C:\windows and sfcfix originally could not write txt log file because it was looking for the desktop folder there. I just created a folder called desktop and then was able to run sfcfix but resulted in log attached above.
My System SpecsSystem Spec
21 May 2014   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by curseofsambowie View Post
A little more info. Desktop is on a separate drive from C:\windows and sfcfix originally could not write txt log file because it was looking for the desktop folder there. I just created a folder called desktop and then was able to run sfcfix but resulted in log attached above.
Hmm...
That could well still be a problem - maybe moving the SFCFix.exe to somewhere else on the C: driver would be a good idea - perhaps create a folder C:\SFCFix and put it there, then run it again.

I'll flag the developer and see if it's a known problem.
My System SpecsSystem Spec
21 May 2014   #19
curseofsambowie

Windows 7 Home Premium 64 bit
 
 

Making the C:\sfcfix actually seems to have worked. Attached is the new log, program reported that there were some errors that it was unable to fix.
My System SpecsSystem Spec
21 May 2014   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

So far, so good

Let's see what's left.
Please tun CheckSUR again and post the new CheckSUR.log file
My System SpecsSystem Spec
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 Windows update repeatedly failing with 3 updates




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